Avant Car - Car Rental Ljubljana

Google

Spoštovana gospa Kavtičnik, zahvaljujemo se vam za vašo oceno. Upamo, da nas boste kmalu zopet obiskali. Lep pozdrav, Avant car

Google

Spoštovani gospod Ravnjak, zahvaljujemo se vam za vašo oceno. Veselimo se vašega ponovnega obiska. Lep pozdrav, Avant car

Google

Happy with their service. Got free upgrade from Mercedes A to Mercedes B, got clean car and there was one friendly guy at the counter. Couldn't recommend more!

Dear Mr. Milivojević, thank you for taking the time and leaving a review. We are happy to hear that you were satisfied with our services. We hope to see you again soon. Kind regards, Avant Car team

Google

Spoštovani gospod Povšič, zahvaljujemo se vam, da ste si vzeli čas in pustili oceno. Lep pozdrav, ekipa Avant Car

Google

Spoštovana gospa Suhoveršnik, zahvaljujemo se vam za vašo oceno. Veselimo se vašega ponovnega obiska. Lep pozdrav, ekipa Avant Car

Google

Spoštovana gospa Suhoveršnik, zahvaljujemo se vam za vašo oceno. Upamo, da nas boste zopet kmalu obiskali. Lep pozdrav, ekipa Avant Car

Google

We wanted to rent a car on vacation to Slovenia, but if we knew, we would choose another company. We made reservations but due to circumstances had to cancel and the company did not refund. Very bad customer service from Avant Car. From other posts, it seems that many other people also did not have a good experience with this company. There are other companies that choose, for example, Avis, Budget and Eurocar

Dear Mr. Bobul, thank you for your message. We are sorry that you feel this way but there are some inconsistencies in your review. Please send your reservation number to avantcar@avantcar.si so that we can investigate your case since we can't find any reservation in our system under your name. If you reserved your vehicle directly with us the payment is done in our office when picking up the vehicle therefore a refund is not a problem. When reserving a car through an internet broker you need to contact the broker where you initially made your reservation for the refund since you also made your payment there and not to us. Thank you for understanding. Kind regards, Avant Car team

Google

Spoštovana gospa Špeh, zahvaljujemo se vam za vašo oceno. Upamo, da nas boste kmalu zopet obiskali. Lep pozdrav, Avant Car Team

Google

Pure robbery!!! They charge 50€ if you got a parking ticket, just for there "administrative work" to forward your data.

We are sorry that you feel this way but the administration fee is entirely justified since: - When you receive a parking ticket, you receive a fine on the spot with all the necessary information for direct payment. - If the fine is not paid directly and on time, we receive your case which we need to examine and process. To cover the cost associated with your case we charge administration fee according to our terms and conditions. Kind regards, Avant car team

Google

Uporabljam avant go že skoraj pol leta. Avti so vedno čisti, uporabni in vedno dosegljivi. Zaposleni zelo prijazni. Če narediš kakšno napako se potrudijo to čim prej rešiti v dobro stranke. Res super še tako naprej ☺️💪🏼 Lp Drenusha

Spoštovana gospa Barbatovci, zahvaljujemo se vam za poslano sporočilo. Veseli nas, da ste z našo storitvijo zadovoljni. Vedno je lepo prebrati pozitivno mnenje. Vašo pohvalo smo delili s celotno ekipo, saj se vsi vsakodnevno trudimo, da imate vsi uporabniki car sharinga najboljšo možno izkušnjo. Želimo vam še veliko brezemisijskih kilometrov. Lep pozdrav, Avant car

Google

Rented a car many times. Cars are nicer than other rental companies, no problems there. I'm giving 3 stars because customer support by mail and phone is terrible.

Dear Domen, Thank You for Your review. We are happy that You found our cars nicer than the rest of the market. At the same time we must admit we are a bit surprised about Your statements about customer support since they are generally rated positively and we also pay special attention to this segment. If You have a concrete experience, please write us an e-mail (avantcar@avantcar.si) and we will look at it and get back to You with a response. All the best, Avant car team

Google

Brilliant. Funniest rental experience ever. Wish I had filmed it. Viral video waiting to happen. Bald heads are trustworthy.

Dear David, thank You for Your review - we think we know who You are talking about :) . So glad You laughed - beside being satisfied with our rental services, of course. Kindest regards from Avant car team (bald head included)

Google

Only thing day need is credit cards with mony you can not have rented car hear only and only plastic 😓

Dear Traveller, thank you for your message. A deposit is needed when renting our vehicles. The funds for the deposit are reserved on a credit card. The deposit can also be reserved on a debit card if you decide to buy our full insurance (Care free package). Due to security reasons we don't except a deposit in cash. We wish you a nice day and kind regards, Avant Car

Google

Dobili smo boljši avto od rezerviranega, ugodna cena, prijazni zaposleni, top

Google

AVOID AT ALL COST. THEY MADE US PAY FOR SCRATCHES UNDER BUMPER THAT WE DID NOT DO. THE INITIAL CHECK OF THE CAR WAS DONE IN THE GARAGE WITH LITTLE LIGHT AND THE GUY NEVER CHECKED UNDER THE CAR. SURPRISINGLY THE GUY ON THE CHECK OUT LOOKED UNDERNEATH. PLEASE CHECK EVERYWHERE ON ARRIVAL AND COME WITH THE GUY WHEN YOU GIVE THE CAR BACK. WE KNOW WE HAVEN'T DONE ANY DAMAGE THAT IS PURE DISHONNESTY AND GIVEN THE REVIEWS IT HAPPENS REGULARLY...AVOID AT ALL COST.

Dear Jo Han, thank You for Your comment. We are sorry for Your experience, but after having reviewed Your case we found out that Your statements aren't true. After You returned the rented car we found a new damage under the bumper, that was not there when You received the vehicle which means it must have happened during Your rent. We believe You handled the car with care, but unfortunately the above damage was not existing when You picked up the vehicle, what can be also seen from check-out / check-in form (with Your signature, confirming the state of the car at the pick-up). Unfortunately we can not accept Your opinion that there was no possibility to see the scratch at the pick-up, since we always inspect the car together with our clients to make sure both sides agree about the state of the car – and as a client You can always take as much time (and demand additional light) as You need to thoroughly inspect the car. Kind regards, Avant car team

Google

They are best thief. We rent a normal car, and they give us a electric car. No more options we had. They destroyed our travel.

Dear Ms. Ferrer, thank You for Your comment. We were very surprised by Your statement and false accusations, since: 1) It is not true that You rented a normal vehicle: You made the decision for the electric vehicle by booking an electric vehicle through a broker (You didn't book directly with us) - it was a guaranteed make and model which means You got this exact car, in our case Renault Zoe, which is only available as a 100 % electric vehicle; 2) It is not true that You didn't have other options: To help You, we managed to find and offer You a gasoline vehicle with automatic transmission (as an upgrade) during Your rent, even though it is high season and is extremely difficult to provide additional vehicles - unfortunately You declined this option and this was again Your decision; 3) We supported You several times with all the necessary information regarding the charging possibilities when You were on the road. We are sorry that Your trip didn't work out as planned, but we did everything right and everything in our power to help You, so we can't be held responsible for Your decisions. Kind regards, Avant car team

Google

We returned the car 24 hours before and got no refund. We were charged additionnal insurances that were not mentionned in the initial quote. In the end the rent has been more expensive than other companies with less services.