Sixt rent a car - Ljubljana Railway Station

Google

The worst experience i ever had from the beginning!! they took the money so fast and after i wanted to pick up the car i decided I'm not going to because of to many hidden fees they didn't want to give money back so i have to call the police... to be continued...

Dear Darko, Thank you very much for your reply. If you had any issues with your rent you can always turn on to our Sixt Slovenia Costumer service team, who will be happy to take a look at you case. You can contact them on info@sixt.si and they will check the issue you had. We are sorry to hear about your bad experince.

Google

If you want to rent, double prices. They will try to steal your money, for sure it's their business, that's how they became rich. The main way for them is to give you a car with a damage a bit hidden and not covered by your insurance. The only way for you is to check everywhere at the beginning but sometimes it's difficult to find. It was our case and they asked 300€. We had a photo of the first day with the damage but they didn't care because they know that we'll not sue them for this. More vicious, when we returned the car they said that it was covered by our insurance, it wasn't but it's easier to say that by email after.

Dear Izaya, Thank you very much for your review. We are sorry to hear about your negative experience with Sixt. Please be sure that our Sixt team always do the job by proceedure and high standard. Regarding your case, we would be happy to look at it, if you could send us your complaint on info@sixt.si Please also provide us all the documentation you have including the pictures you took with the date taken. Thank you

Google

Un bon endroit pratique pour louer une voiture. La station essence n’est pas loin. Si jamais l’entrée ce trouve du côté du caïd et pas dans la gare. C’est assez mal indiqué. Et n’oubliez surtout pas de laver la voiture en la rendant ils sont assez sensible.

Dear Matthieas, Thank you very much for your review. We always try to suit our costumer needs in any view. I hope to seeing you again in near future.

Google

Dear Xurxo, Thank you very much for your positive review. We hope to see you again with Sixt very soon.

Google

Excellent value and service. I would rent from them again.

Dear Ms. Melinda, thank you very much for your review. The Sixt Slovenia team are happy to learn that you have had an enjoyable experience with us.

Google

War alles tiptop. Wir wollten spontan ein Auto mieten und wurden sehr gut beraten. Wir hatten blitzartig die Schlüssel in den Fingern. Die Dame, die uns bediente machte es blitzartig, was ich von anderen Anbieter meist nicht kenne. Das Auto selbst war tadellos.

Dear Zoltan, thank you very much for your review. The Sixt Slovenia team are happy to learn that you have had an enjoyable experience with us.

Google

Dear Santiago, Thank you very much for your positive review. We hope to see you again with Sixt very soon.

Google

Legendary review: I would like to start with saying there was no problem with the pick-up, vehicle or others. It was the car return outside the operating hours that was terrible. 1. There was no light or no person to guide us through the way as to how & where to park the vehicle. 2. The Sixt person, while pick-up, said that the car must be returned in this parking lot. But the parking lot is huge & no ways to identify the Sixt-alloted parking lots that's only for sixt vehicles. 3. After wasting much of our time driving around that parking lot int he dark (at 10.30pm), we saw a board using our flashlights saying park the car to left of the gate. It'd have been much better with lights & illuminated boards for car returns. 4. After the car is returned, we gotta walk all the way to the Sixt office that's located inside the station to drop-off the key. 5. There was no defined walking path on that parking lot. And the place near the Sixt gate stinked of urine, etc.. Sadly we had to walk through that to drop off the key. Me & my friend have rented Sixt cars in multiple locations in Europe. But this return was the worst of all! Sorry to say this.

Dear Shrini, Thank you very much for your review. We always look to investigate every case as our costumers are very important to us. If you have any complaint regarding your rental, we kindly ask you to write us on info@sixt.si and our Sixt Slovenia Costumer Service will be glad to check into your case and provide you with an answer. Thank you.

Google

Muy muy mala experiencia. Alquilamos un coche pequeño para visitar Eslovenia y después de tramitar todos los papeles, nos enseñan el coche en una nave con poca luz. Una persona viene a traernos la documentación del coche y revisarlo (en la nave siempre). Lo hace en 5 minutos, no sin antes tener que avisarle de que tiene que anotar dos arañazos que no tenía registrados (el coche tenía al menos 6 por toda la carrocería). Rápidamente nos hace firmar el consentimiento y nos indica como salir. Nuestra sorpresa es, que al volver para entregar el coche, la misma persona empieza a tocar por los bajos del parachoque (parte no visible) y casualmente encuentra un arañazo en la parte de plástico de unos 10 CMS. Después nos dice que tenemos otro en la parte trasera de 5 cms(arañazo que llevábamos viendo desde el primer momento y creíamos que estaba registrado, ya que en el papel había varios anotados y daba lugar a confusion ). Cómo teníamos seguro premium con Rentalcars y sabemos que no sirve de nada discutirlo, firmamos los papeles y nos dicen que en una semana tendríamos la factura para tramitarlo. Han tardado un mes y el precio asciende a casi 500 euros por dos arañazos (uno de ellos en un plástico que ni se ve ni se sabe desde cuándo está). He alquilado coches en varias ocasiones con otras compañías y nunca he tenido problema, pero con esta nunca más.

Dear Esther, Thank you very much for your Email. We take each complaint of our Sixt Slovenia costumers very seriously and we kindly ask you to write your complaint to our Costumer Service team on info@sixt.si and they will be glad to check into your case and provide you with an answer. Thank you

Google

Бронировали машину ещё в России, в день аренды ехали автобусом из Хорватии до Любляны. Волею судеб так вышло, что это был день государственности Словении и большинство заведений было закрыто. Мы немного заволновались что и прокат будет закрыт, но нас терпеливо ждал одинокий менеджер. Отлично нас обслужил, вручил нам авто и ушел праздновать). Машину легко вернули, все прошло спокойно.

Dear Aleksander, Thank you very much for your feedback. It is always nice to hear when our clients express their gratitude and that they enjoyed with Sixt Slovenia. We always try to serve our costumers in every positive way, so they will feel confortable. I hope to see you at Sixt Slovenia anytime soon. Wish you all the best. Your Sixt Slovenia team

Google

Thank you for your five* review. We really appreciate it.

Google

Personal muy amable y cordial, auto limpio

Dear Ismael, Thank you very much for your review. We always try to satisfy every costumer in each way possible. Thank you.

Google

Somewhat difficult to access. They need better posting and improve the road to the office. Otherwise again efficient staff

Dear Silvija, thank you for this feedback and we know about this issue, but this is public parking in front of our entrance and we can not affect this topic directly. We kindly ask you for understanding.

Google

Terrible experience. Upon our returning the car in excellent condition, the inspector quickly ducked under the front bumper and blamed scratches there on us. We absolutely did not cause the scratches, but in a location under the front bumper and not visible from standing or kneeling, we did not see them on pre-rental inspection. It seemed like a set up to me, maybe because we had our own insurance or were from another country. $300 later, I have learned a lesson and will never rent from Sixt again. I urge you all to go elsewhere (like the Hertz across the street).

Dear Mr. Shaffer, thank you very much of leaving us such a honest opinion regarding our service, but we would kindly suggest to contact us on info@sixt.si and we know we can find solution to this issue together.

Google

Polos trens

Dear Xurxo, Thank you very much for your positive review. We hope to see you again with Sixt very soon :)

Google

Paid for an Opel Astra automatic, but got a Renault Captur. Online reservation stated a 1 way fee for picking up in Slovenia and returning in Zagreb. However the cost for crossing a border was not recognized and had to be paid upon return of the car. Returning the car was a vague process in which it was never officially confirmed we returned the car with no damages. I expect a signed waiver/form stating the car is returned in good shape to prevent future unexpected withdrawals from my credit card. All in all much to be improved.

Dear Mr. Maurice, thank you very much for your feedback, it is very welcome to hear honest opinion of our customer. If you have any further questions regarding you car return in Zagreb, we would kindly ask you to write us the email to info@sixt.si and our colleagues will help you with that. We also kindly apologize about all inconveniences and we trust that we can do better impression next time.

Google

Rented a car for 4 days from Ljubljana airport and dropped it off downtown. We had an excellent service both at pickup and drop-off! Car was in excellent condition! If you already have an insurance, just make sure your credit card can cover the deposit but otherwise they did not force us to get their insurance ! Would recommend to anyone!

Dear Elizabeth, we are really happy to see such a nice comment and we are really glad that our service met you expectations, hope to see you again soon :)

Google

Thank you for the five-star review. We greatly appreciate your support.

Google

J'ai vécu une expérience horrible avec Sixt Ljubljana centre-ville. J'ai reservé une voiture des mois à l'avance or le jour J, mon bus à destination de Ljubljana a eu du retard. J'ai tenté de les joindre avec le numero indiqué sur leur site, personne n'a répondu. Une fois arrivé à l'agence, ils n'avaient plus la voiture en question. Les 2 personnes de l'agence ont été particulièrement antipathiques. Ma seule possibilité : prendre une autre voiture (plus de 2 fois le prix initial !). Le personnel m'a en plus de cela rajouté 30€ sur la facture car étant donné qu'on a passé du temps à discuter de ce problème, ils ont dû faire des "heures supp".. bref, une honte, plus jamais !

Firstly thank you very much for your feedback and we understand your position also we must put out that we would kindly ask you to contact us at info@sixt.si, because we trust that we can find answers and solutions for you.

Google

Perfect!

Dear Mr. Roman, thank you very much for such a nice comment :) we hope to see you again soon.

Google

Our car rental experience with the Sixt company in Ljubljana city center has been the poorest of our lives (significantly better experiences in other parts of the world such as Greece, Malta, Morocco, Sicily, Mexico, Portugal, Croatia , Andalusia ...) We booked a second class car 7 months in advance for the month of August at a bargain price. The same day, we were 2 hours late because of the plane. I tried to join them 5 times to warn them, no answer. (I even sent them an email.) Once at the agency, they had already rented "our" car to someone else. They offered us other cars for an exorbitant price. On top of that, they charged us 30 euros extra, because we have been tried to explain it for a long time, and the agency was closing, we were no longer in the "opening hours"! As it was not enough!

Thank you very much for sharing this with us, such a feedback means a lot to us. Firstly we would like to point out that we deeply understand your position and we would also kindly ask you to contact our customer service department at info@sixt.si, because we would like to find the solution for you.

Google

Malgré notre retard de 3h pour le check in, on nous a trouvé une voiture. Le personnel était très sympa. Il y a la possibilité de rendre la voiture sans faire le plein avant si on prend l'option. Elle coûte moins cher qu'un plein donc rentable

Dear Mr. Pierre, On behalf of Sixt Slovenia we would like to extend our gratitude with regards to leaving us this comment here. In case you have any additional questions please write us at info@sixt.si and we would be more than happy to assist you.