Staff was great boat was great captain was accommodating had a great time
2023-07-25
neznan
Google
Had a beautiful fun time hosting my best friends baby shower on lone palm! Everyone had a wonderful time. Having an event on a beautiful boat definitely takes it to the next level!
2023-01-23
neznan
Google
Such a pleasant experience! Captain was awesome! Highly recommend.
2022-08-26
neznan
Google
You should see the boat. Once on board it was old and top deck was in poor condition. Staff was great.
2021-11-18
neznan
Google
My friends and I booked for our girls trip and we had a GREAT time. The booking process was very simple and straightforward. Shelby was very responsive and kind. My friends and I arrived later than expected however Captain Jeff and his team were VERY accommodating! The charter was beautiful and neatly kept with amazing scenery! I would most definitely book again!
2021-08-09
neznan
Google
2021-07-25
neznan
Google
I first encountered Captain Jeff and Melissa in March 2021 when I booked my mom’s 60th birthday party. The party was set for June 5th. Our initial interactions of setting up the reservation and video tour, for the most, worked well. I paid my deposit and we were good to go, so I thought. I never received the follow up materials from Melissa such as a map for attendees. Captain Jeff says Melissa sometimes underperforms when it comes to coordinating which to my understanding is her role. Nevertheless, I understand mistakes happen and moved forward. Captain Jeff calls me on May 18th to cancel my reservation. I was stunned and disappointed since the party was three weeks away. He stated that he could not find a captain since he would be out of town and also did not think he could “meet my expectations.” The latter statement was peculiar since I often praised his yacht. As you can imagine I was disappointed because other companies were hired such as a caterer and decorator for my mom’s birthday party. Also, Jeff did not offer any alternative dates or companies to contact since he was cancelling. After researching and a host of conversations, I found a captain and luckily he was available on this date. I received a call from Captain Jeff May 24th telling me he has a captain and to rebook my reservation. I was delighted yet skeptical since he had canceled before and Melissa, which his right hand, had not communicated. Nevertheless, I rebooked the yacht. On May 25th, the next day, I received another call from Jeff stating that the boat was not available to me. As you can imagine shock was my immediate emotion. Neither was he apologetic. When I shared with Jeff that he told me the opposite message the day before he seemed flabbergasted. I reached out to Melissa again as my mom’s party is getting closer and many places are booked. Once I shared my name, she never responded. It’s the lack of integrity by Jeff and Melissa along with their poor customer service that upsets me. Due to the unreliable actions and attitudes of Jeff and Melissa, a lot of time, energy, and money has been squandered. I feel that I have not been treated with decency and respect. If you're looking for customer service, I would not recommend this company. A nice yacht but lackluster service yields a horrible experience.
2021-05-30
neznan
Google
Excellent service! Wonderful crew. Nice environment and fun. Food was fantastic and we had a wonderful experience. Highly recommended.
2020-08-03
neznan
Google
A M A Z I N G experience. First time on an actual boat and it was such an amazing time.. just to feel the wind in your hair and just relax and enjoy the ride with friends or family.
Captain Jeff & his wife are such sweethearts and made me feel right at home. Loved the view, food/snacks, etc etc. would definitely recommend!
2019-09-09
neznan
Google
Captain Jeff and Crew took our family and friends aboard the Lone Palm for July 4th for an incredible experience! We were kindly welcomed on with refreshments and appetizers. Captain Jeff and crew always made sure we were comfortable (especially with a 7 month old). The yacht itself was very spacious and clean, the crew had everything set up and we could enjoy the views from anywhere on the yacht.
We had an amazing time cruising around and it was as if we had front row seats to the fireworks! We had a relaxing and enjoyable July 4th!
I highly recommend the Lone Palm and hope we can take another adventure soon! Thank you Captain Jeff and Crew!
2019-07-29
neznan
Google
We have had the opportunity to cruise on the Lone Palm more than once. Always a fantastic time. We are looking forward to our next trip out.
2019-06-08
neznan
Google
I had the pleasure of spending 11 days aboard Lone Palm in the US and British Virgin Islands and it was the most enjoyable time I’ve had in years. Lone Palm is a very spacious and comfortable yacht with every amenity you will ever need. Captain Jeffrey Richard is a very knowledgeable and capable Captain and can handle any situation safely. He also has fun too making his guests feel right at home. I would definitely recommend a charter aboard Lone Palm. Thanks, John Freeman
2019-05-30
neznan
Google
This was one of the most amazing adventures I have ever experienced on the water. The host were amazing! I took my husband on a weekend getaway and I can’t tell you enough how spectacular Jeff and Belinda made it. From cruising, to fishing to dining and hitting the local spots I honestly felt like we were family when he had to leave. My husband and I will be making this a new yearly getaway in the Lone Palm. Thanks for having Derrick and I and booking in advance for next year. Y’all are truly amazing.
Susanne Novotny
2019-05-30
neznan
Google
2019-05-30
neznan
Google
I also own a yacht charter in Miami and had the opportunity to Cruise in Lone Palm and I was impressed of the great service. We had so much fun. It was so great to be a guest instead of a hosted. We were all received with so much warmth and it made us feel right at home! I highly recommend them !!!
2019-05-29
neznan
Google
We have enjoyed many wonderful times on Lone Palm. Great, spacious layout inside for socializing AND plenty of room to enjoy outside on the bow or stern. Great boat and great captain.
2019-05-05
neznan
Google
We had an incredible time aboard the Lone Palm and look forward to our next time. The Yacht is beautiful, the Captain and crew were friendly and very knowledgeable. The cruise around the lake and the bay was a perfect way to get away and relax with the one I love. We plan on going back with a group of friends soon. I have to say the whole event was outstanding! We highly recommend Lone Palm Yacht Charters.
2019-04-29
neznan
Google
Lone Palm is the prettiest yacht on Clear Lake with stunning views from anywhere on the boat! You and your friends will have blast aboard this spacious beauty with Captain, Jeff and his crew!! And, to top it off you can bring cocktails! Enjoy the cruise!
2019-04-26
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2551 South Shore Blvd Suite B, League City, TX 77573