"Kavarna je kraj, kjer ljudje hočejo biti sami, vendar zato potrebujejo družbo." - Alfred Polgar, avstrijski literat vedno nekaj dobrega
Delovni čas kavarne: | PON, TOR, SRE, SOB 7.30 - 22.00 |
ČET, PET 7.30 - 24.00 | |
NED, PRAZNIKI 8.00 - 22.00 | |
Kuhamo: | Od ponedeljka do petka 7.30 - 22.00 |
Sobote, nedelje in prazniki 8.00 - 15.00 |
Petkovškovo nabrežje 67
030 381 181 (Kavarna)
051 231 360 (Rezervacije)
Info@kavarna-rog.si
Dear Mr. Sergey, We are incredibly sorry your day isn’t going as planned, we really tried to keep you satisfied throughout your breakfast. Your order was taken in 5 minutes and you were served in 15’. You ordered the last coffee at the same time the dessert was served and though we’d be thrilled to know how to travel in time, we can’t simultaneously serve the orders, when one is taken after the other is already on the table. It took you 7 minutes from ordering the coffee to cancelling it. The waiter politely notified barista “please cancell the coffee for impatienty lady”. The adjective was added in the heat of passion, arised not by the fact that you cancelled it, but how you did it. We agree it was totally inappropriate, but frankly, it was spot on. True, sometimes we fail to fix the bad mood of our guests, but we will work even harder to bring good experience in the future. Katjusa
Miha, najprej da se v imenu ekipe iskreno opravicim! Danes je zaradi izredne situacije med delom prišlo do menjave rajona, kar pa ne opraviči, da ste ostali neopaženi. Takoj, ko smo zagledali vašo objavo na instagramu, smo se zavedli, da nam je organizacija dela klecnila, ampak smo bili žal prepozni, da popravimo vtis. Na IG-poolu smo tudi sami sami pomaknili ročico na 100% in svojo “shame” totalno priznali. Upam, da bo vsaj to dalo malo zadoščenja in v kolikor dobimo priložnost, da popravimo vtis, vas ne bomo razočarali. 💔