Unfortunately, my experience with this family-run business was extremely frustrating. Although the showroom looks nice, the service was far from satisfactory. One of the brothers was somewhat friendly, while the other was rude and disinterested.
I bought a motorcycle that was already in the showroom, yet I had to wait 15 days for the paperwork to be completed. I probably would have received it faster if I had ordered it directly from a dealer who didn’t have it in stock and had to place a special order. The additional equipment took two months to arrive. We encountered issues with the warranty – the wrong part was replaced, but the correct part never arrived. It was only after I personally visited them again after 10 months to check on the status that they finally ordered it.
The service is adequate only for basic tasks like oil changes and filter replacements; for more complex repairs, it falls short.
The quality of service has been poor for years, and it’s unclear why nothing changes. It seems that dealing with motorcycles is more of a side business for them while they actually rely on other sources of income. Even though I've decided never to buy from them again, I understand they represent brands like Honda, Aprilia, Piaggio, Vespa, Kymco, and Benelli, which makes them nearly unavoidable if you're looking for a motorcycle in this area.
2024-07-20
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2024-06-30
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2024-06-21
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Google
2024-05-23
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Dobro je
2024-05-16
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Odlična ponuda motocikala po odličnim cijenama
2024-05-11
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Google
2024-04-28
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Super!
2024-04-27
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Google
Usluzni i ljubazni ...
2024-04-25
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Google
2024-04-21
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Google
Pohvale za uslugu, preko e-maila sam reklamirao hidraulički natezač lanca i isti je zamijenjen na servisu bez ikakvog oklijevanja i rasprave. Radilo se o popravku u garantnom roku.
2024-04-11
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Google
2024-03-30
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Google
2024-02-29
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Google
2024-01-14
neznan
Google
2023-10-28
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Google
Ljubazni, profesionalni točni
2023-10-26
neznan
Google
Aprilia RS660 kupljena kod njih krajem 2021. godine, sve je isto tako uredno servisirano sa njihove strane.
Zadnje je motor bio na servisu (promjena ulja i filtera ulja) te popravak jer je puštalo ulje.
Rečeno mi je da su sve odradili, te sam servis i popravak platila 110€ (motor još uvijek u garanciji) a čim sam došla sa problemom da negdje pušta ulje već su tada bili arogantni te nezainteresirani za popravak.
2mj nakon servisa protukla mašina, pokušali mi prodati priču da je radi toga što je montiran auspuh proizvođača MIVV.
Auspuh je kupljen nov specifično za Apriliu RS660 te prolazi ateste i euro5 normu također montiran od strane kvalificiranog moto mehaničara.
U procesu bahatosti od strane Moto Matušića te Piaggo D.O.O ukinuli su garanciju radi auspuha i kratkog nosača tablice (koji također prolazi ateste te je isključivo namjenjen za RS660) te nakon toga ne žele imati nikakve veze sa vama, osim ako želite platiti popravak u punoj cijeni.
Samo traže razlog da vam ukinu garanciju kako se oni nebi trebali trudit sa popravkom koji ne ulazi njima u džep već im je samo trošak vremena.
Sveukupno ovo traje već skoro 2 mjeseca gdje su apsolutno nezainteresirani za bilo kakve daljnje probleme, bahati, arogantni te odbijaju niti žele pomoći u bilo kakvoj situaciji, za sve probleme prosljeđuju u Piaggo D.O.O koji su još gori po pitanju bilo kakvih problema, a o garanciji da ne pričam. Ne žele uopće imati veze sa vama i vašim motorom. Ne javljaju se niti odgovaraju na mail.
A motor uredno stoji kod njih u servisu.
Nebih nikome preporučila da kupuje motore ovdje, a još manje da ih servisira. Naprave više štete nego koristi i ne odgovaraju za svoje greške. Čim upalite motor izvan njihovog prostora i vozite ga očito garanciju možete zaboraviti.
Lopovi i muljatori.
2023-10-02
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Google
2023-10-02
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Google
Vrlo ljubazni....hvyla
2023-09-14
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Google
Izuzetno profesionalni stručni i uvijek na raspolaganju 👍💪
2023-09-14
neznan
Google
Mi
2023-09-08
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Google
2023-08-17
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Google
2023-08-11
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