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I lived there for 4 months, from October 2018 till February 2019. Tim (manager) is nice and uses to solve the problem you have with the utilities. But most of the stay both I and some other roommates suffered continue bites of bedbugs in our rooms and some days it was really frustrating to wake up with such a body inching (we started to experiment inching like 10 days after arriving, but it increased more and more during next weeks till the point of asking the roommates about this issue and finding out that several of us were in the same situation; moment when we told Tim about the issue). Tim sprayed our rooms 2 times but the insects always showed up again, maybe because what is needed is to fumigate the whole hostel and not just some rooms.
A funny thing: I had to pay 20€ (devoted to a 'professional cleaning') before leaving, even having cleaned the room and bathroom by myself beforehand (if I wouldn't, Tim would have made me to pay 50€). This is something that I knew that would happen since the contract that me and other students in my situation signed stated it (must say that some of them emailed him to ask about this and he never replied). What it didn't say is that, when arriving, my room seemed not having had that 'professional cleaning' , reaching to find several things between my bed and the wall (among them, a USED CONDOM).
For this I can't recommend the hostel. The only good thing I got there is the super nice other students I lived with during this studies stay.
Hello Marcos, I am sorry you have had so many problems with you room. You know I fixed everything for you as soon as you complained. However it is very difficult if a guest staying in a room for longer time like you have, does not say anything about this problems for the first 2 months of staying here. Bed bugs have for sure (100%) not been in your room when you arrived or after 2 months there would already be a lot of them, however you know you also could not find any after “turning the room upside down”. You also know that I cleaned your room from top to bottom and you told me that you have not had any more problems with any bits after that! the same goes for two other students staying next door from your room! So I am surprised that you are so angry about that 20€ for final cleaning that are stated in every contract and no one else have complained about. I answered all of your questions before you signed the contract so I feel Iwas fair to you. Anyhow, I thank you for staying here and only wish you have told me about your problems sooner than after 2 months of your stay if you really had this problems from beginning. I wish you all the best with your studies.. regards Tim