Dear Sajid, thank you for your feedback, we are surprised you decided to stay if it was the worst ever. And the prices are among the lowest in Ljubljana. You also forgot to pay the city tax. We hope your next accommodation will be better and that you will feel good. Kind regards!
Dear Andrii, thank you for staying with us and we are sorry that you were not satisfied with the stay, even though you had 2 bookings and decided to stay with us also after the first night. Best wishes, Simbol rooms staff
Spoštovana Barbara, žal nam je za opisano izkušnjo in da se z gospodom Matejem nikakor nista mogla uskladiti, kako opraviti prijavo po 23.00 uri (ko je recepcija že zaprta, a izjemoma dovolimo pozno prijavo) na naši drugi lokaciji v centru mesta, kar smo vam ponudili zaradi lažjega dostopa z železniške / avtobusne postaje. Vsekakor to ni izgovor za omenjeno obnašanje. Lep pozdrav
Velid, pozdrav. Hvala što ste nas kontaktirali i željeli unajmiti krevet u zajedničkoj sobi. Pokazali smo vam dvije opcije i nijedna vam se nije svidjela. Goste smo već upozorili na miris, ali ponovno naglašavamo da ste odabrali zajedničku sobu i da se nažalost može dogoditi da su ljudi različiti. Također smo vam ponudili privatnu sobu, ali je niste željeli. Žao nam je ako zbog toga zaslužujemo najlošiju ocjenu. Lp
Dear Андреј Милошевски, we talked with all of our employees (also male, not just female) and we honestly don't know what is this incident you are talking about, can you please specify your booking number and name? Also all of our rooms have at least 3 beds so we don't know why we should split you? So we would really kindly ask you for clarification what we did wrong. Best wishes!
Thank you so much, wish you all the best!
Dear Andrea, thank you for staying with us and for the feedback. We apologise for any inconvenience. Best wishes, Simbol rooms staff
Hvala, Dejan. Se vidimo še kdaj, osebje Simbol rooms
Dear Nick, thank you. Wish you lots of adventures, Simbol rooms staff
Dear Nikhil Tk, thank you very much. Have a nice time, Simbol rooms staff
Dear Avi, thank you for staying with us. We would be happy to hear what went wrong. Best wishes, Simbol rooms staff
Dear Time To Travel, thank you for your feedback and for your stay with us. Best wishes, Simbol rooms staff
Dear Sasa, thank you for staying with us and for your feedback. Kind reagards, Simbol rooms staff
Dear Amir, thank you for staying with us and for your feedback. We are very sorry that you were not satisfied. The rooms are as on the pictures and we apologise if you were bothered by our linen drying on the hallway. The walls we will paint soon. Kind regards, Simbol rooms staff
Thank you sergio for staying with us and for the feedback. Wish you all the best, Simbol rooms staff
Hvala, Sasa. Pozdrav, osoblje Simbol rooms
Thank you very much Ricardo, we are very happy that you were satisfied. Best wishes and welcome back again, Simbol rooms staff
Dear louise, thank you for staying with us and for your feedback. We are very sorry that you didn't felt comfortable with us. Yes, there are also some men staying in the rooms but as you said they mind their own bussiness. If not we are more then happy to assist with solving any problems. The cleaning ladies need to clean the rooms and check-out is at 10am, so from 10am on of course they need to come to the room and do their work. Wish you all the best!