Dear Chloe, we apologise for this situation and that you didn't felt safe. For sure he should not enter not at all but especially without knocking. We probably let you in the room just to drop the luggage, not to use it, but yes, our mistake. We also are aware that we need to repaint the room. We hope your overall stay in Ljubljana was ok. Kind regards, Simbol rooms staff
Dear Bruno, thank you very much for choosing us for your stay and for the feedback. We apologise for the stuff you mentioned. Kind regards, Simbol rooms staff
Thank you so much Stephen, welcome back again. Kind regards, Simbol rooms staff
Dear Benjamin, thank you so much for choosing us for your stay and for the feedback. For the bikes you really need to put them away during the night. Although Ljubljana is a safe city, unfortunately they steal bikes during the night :(. But we have a space to store it. Best wishes and lots of traveling, Simbol rooms staff
Thank you so much Federico, we appreciate it. Wish you lots of fun, Simbol rooms staff
Grega hvala! Vse dobro, osebje Simbol rooms