The Woodlands Resort

4.4 (50 mnenj)

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Prikaz na zemljevidu

50 mnenj

Google
Clean rooms, fun swimming areas, good food, friendly staff, and cool game room.

2024-09-18

Google
Exceeds expectations!

2024-09-03

Google

2024-08-30

Google

2024-08-22

Google

2024-08-14

Google
Enjoy my stay and the staff was very friendly and helpful. The common areas are well kept. The conference center was first class

2024-08-13

Google
My family and I checked in on 8/5/2024checked out on the 8/7/2024, I emailed the employee below: who apparently is director of housekeeping. Isnelly Esparza Email was sent on 8/7/24 9:53PM And til date have yet to even receive an apology email for most horrible experience at this place.  Good evening Izzy Esparza, I would like to share some concerns while my stay at the woodlands resort. We checked in Monday Aug 5th about 7pm, and checked out Aug 7th about 730 early morning hours . We have experienced a horrible stay that no other guest would be happy to hear or experience. On Tuesday morning, we were out on a golf tournament with the family, and returned late evening after dinner. As We walked to our room , we came to the following: 1. The door was left open unlocked 2. The towels had not been replenished with clean ones. I have a picture of the counter empty. 3. The shower had a clog, I have a video of the shower full of water. 4. The beds were left undone 5. The AC was either not functioning well or the room was just very warm. 6. I was under the impression that the resort had free parking; unfortunately I noticed an unauthorized charge to my Amex of $150 Please be aware that we had multiple valuable items left in the room, with an approximately total dollar value of $150. I tried speaking with someone last night, Ruben,if I’m not mistaken was the managing member And again a front desk clerk this morning while checkout, but none seemed to care. Therefore; I immediately requested someone with a higher ranking staff member. I was given your card. We are very unhappy with our stay at the Woodlands Resort by Hilton. Very pricey for the type of stay your staff has provided On my email is my contact information.

2024-08-12

Google

2024-08-10

Google
No comfortable seating in the room. Only one desk chair. There were 3 of us. Valet attendant was rude. Swimming was fun. Kids loved it.

2024-08-10

Google
Fantastic time there with the family!

2024-08-07

Google
A great accommodation option in the Woodlands for either corporate stays, conferences or family escapes, the sprawling resort has something for everyone with lovely grounds, a beautiful lake, a great waterpark for families and comfortable large and well-appointed rooms.

2024-07-30

Google
This is an awesome place to go! I went there yesterday and had an amazing time. They have a good selection of drinks and the food is awesome. I played pickleball in their indoor courts, they were really nice and the staff was very friendly. They have cold water readily available.

2024-07-26

Google
Friends vacation weekend To start off we had a room on the first floor facing the pool. Meaning we could see the slides to the right of our room. They have many thing to do there. They have a splash pad and a small pool for little children. Two big pools for everyone else. The slides were awesome. The kids enjoyed them a whole bunch. They had a lazy river and a wave pool towards the lazy river. One slide is also located by the lazy river near the arcade. So the bad part for me was that there was no microwave in the room. Though our room had a larger size refrigerator. We did not have enough towels in our room for all of the guest. Inside the closet was a large dead roach. It was right under the door so it was covered initially. But if they cleaned every room after each guess they should have found it. My husband had to pick it up and throw it away.

2024-07-25

Google
It's a nice place for the family, something to do for everyone!

2024-07-22

Google

2024-07-21

Google
Great place to getaway for couples and families!

2024-06-19

Google
Make sure your room isn't too close to the lobby. No quiet hours, loud guests until at least 11.30p. Not a room with a view, it is a room with a lot of noise. Hampton Inns had less noise. Hilton honor status not important. Status was wrong on the TV but you can double check at the front desk. Changing rooms, they were not helpful. You are responsible for switching rooms. Maybe additional training would be helpful. Breakfast is OK. It is not a five star hotel and the breakfast is fine if your expectations are low. 5000s rooms have ac and noise problems. Front staff needs additional training.

2024-06-19

Google
If you're a bored housewife who loves to drink all day it might work for you. Otherwise, not so much.

2024-06-15

Google
No EV chargers on site. They need to have some EV chargers on site. Also I forgot my pillow in the room and called them after we checked out and they could never find it. Like a pillow will disappear. They probably throw it out. Glad it was a pillow and not a very expensive items.

2024-06-02

Google
Buenas tardes, El resort es sorprendentemente Hermoso, la Piscina es súper limpia muy agradable el ambiente, Las habitaciones muy cómodas y modernas le daría 5 estrellas porque me gustó muchísimo el sitio, pero solo le daré 1 estrella porque el día se ayer estuve de visita en sus instalaciones y fui muy mal atendida por parte de las empleadas que laboran en el bar, fueron extremadamente groseras, me miraron discriminativamente por ser Latina y no predominar el inglés, pues fue de muy mal gusto porque realmente a temas financieros no iría a un sitio donde no pueda pagar, Visite sus instalaciones y disfrute la piscina porque tengo el dinero para pagar mis gustos y la suficiente educación para tratar bien a todas las personas sin importar su raza. Señor Gerente debería mejorar la aptitud de sus empleados pues porque a la final de todo y la raza que seamos, todos pagamos en dólares. Bella la señora que da las toallas en la piscina muy linda. Gracias

2024-05-08

Google
It was a great place for the whole family. Lots for the kids to do.

2024-04-25

Google

2024-04-19

Google
I picked up some people that were having there.They said the place is very nice.Very clean everybody is very friendly

2024-04-19

Google

2024-04-11

Google

2024-04-10

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