Antiq Palace Hotel & Spa

Google

My fiancé inquired about room rates via email, asking if they could make a deal that we could offer to our wedding guests. On Booking we could book the rooms for €140 per night. They replied to my fiancé’s email that we could rent their rooms for…€220 per night! When we asked why they would charge us so much more for the exact same rooms and the exact same dates, they never replied.

Enormous rooms, extremely comfortable beds and warm comfy duvet. Hot strong shower- new towels a bit challenging to get dry with but not a significant problem. Amazing central location and friendly, helpful staff. Our second visit.

Google

Personnel accueillant, souriant et serviable. Très bon emplacement proche du marché et du centre. Rue calme.

Spoštovani g. Ludovic, najlepša hvala za vaše cenjeno mnenje. Veseli smo vašega zadovoljnega odziva. Lepo vas pozdravljamo in upamo, da nas boste ponovno obiskali.

I see on TripAdvisor that this hotel is now closed until April. I hope it is closed for renovations. It is very tired and threadbare. My towels literally had holes in them. It was not particularly clean (cobwebs in chandelier, spare pillow in closet was too filthy to use). Since I was traveling from the US I didn't bring a lot of liquids with me, assuming there would be body lotion in the room. No. The breakfast was very sparse. The people, however, were very nice. And when I asked for something they immediately provided it. The location is fantastic, so I hope that they renovate!

Google

There was no warm water in the shower. No water in the mini bar. The garden was closed. No SPA despite name. Breakfast only starts at 8.

Two only pillows, mould on tiles and all over the cheap shower curtain which was inadequate in size for the shower over the bath. Torn bed sheet and bath mat. Got in very late so moving hotels was not an option otherwise we would have left, albeit we prepaid.

I was part of a small tour group. Check in was room assignments were done quickly and effectively. The property is historic, meaning, the hotel probably had its hay-day, say 70 years ago, but now what remains is a quirky collection of rooms in building wings with different architectural styles. My room was a modern-decorated studio apartment, which was large for a hotel room; others in my tour received standard sized rooms. Location is excellent and breakfast proficiently satisfying.

Google

I have a very bad experience with this hotel in general. The concept of the hotel is interesting, while you are in the lobby everything seems old-fashionedly beautiful, the fairy tale ends when you enter the room of this 4 star "luxury hotel" in the heart of Ljubljana. At that moment, you realize that you will be smelling the stench of a medieval sewer for all 4 nights, to the point where you are forced to sleep with the window open when it is 10 degrees at night. Even before all this, I slept with the curtains open for two days, because their cheap design is not meant to cover the windows. To give you an idea, the shower room was in front of a huge window that looked out on dozens of other apartments in the block. Maybe it was my mistake, but I didn't realize that the blinds were hidden in the inside of the window. But they are so cleverly hidden that even 2 staff members did not know they existed. One of them came with a sheet to cover the windows. Yes, a 4 star hotel. Showers. The concept of the hotel is old, and from that old - once a super modern shower, the door of which fell out and I could not close the door. Yes, I asked to change my room, 2 times, and was refused because there was no room. I was in a situation where it was one of the 2 options for the last available hotels in the city, and I had come for work those days. I had no time for relocation or quarrels. Before all this, people were coming and going at night, which is normal. But it's not normal that when a neighbor closes his door, your door shakes so much that you wake up at 00:00. Breakfast was also a circus. Only toast and a boiled egg were warm. You couldn't make your own coffee, you had to wait for someone to make you coffee, someone who made it seems like there were 3 things to do and didn't have time for anything. Breakfast starts at 8, at that time you have to wait for the plates, because not everything was taken out. For those who have to be at a meeting somewhere outside the city at 9, it is very inconvenient and stressful The only plus was a gentleman who called me a taxi every morning. The only normal service for the whole time in this hotel. Honestly, I think this hotel has big problems in general. I don't understand how it can have 4 stars. Maybe the inspectors were only in the corridor. And for all this I paid 500 euros for 4 nights. Never again and I don't advise you if you want even the slightest comfort. I am attaching photos, unfortunately the smell cannot be photographed.

We wish we had paid more attention to the reviews before booking the Antiq Palace. Our room wasn't made up and the tea/coffee station was not replenished before we took the room on. Reception told us that due to a bit of a panic by the cleaning company over covid, rooms were only serviced at the specific request of the guest! We were not told this and anyway, are covid restrictions not a thing of the past? The silicone around the bath showed signs of mould as did the grout in the tiles in the shower. The toilet bowl looked like it had not been cleaned. There was no soap in the dispensers. Staff eventually left bars of hand soap and tiny bottles of shower gel. The tap dripped, as did the bidet. The plug in the sink doesn't stay in place had we wanted to fill the sink. The shower head in the main shower was pretty useless. Blinds on the window were broken or didn't work properly. There was 3 hangers in the wardrobe. There was a huge TV on a sideboard - the screen had a distracting crackly fault line right across the screen. Having said all of this, the staff at reception were very nice and very helpful.

Google

This hotel is very well located and the inside courtyard is quite nice. We were however a bit disappointed with our stay there. We had booked a room with a king bed and the bed we got was a small double (140cm) with a poor mattress. There are no window blinds so expect to be woken up by sunrise. We wanted to do laundry like advertised on their website but they didn’t have the service. Same thing for the spa there is no spa there.

Google

Cet hôtel n'est que les vestiges d'un palace. Le 1er problème c'est qu'il est sale avec des fourmis dans la chambre qui se nourrissent d'un met desséché tombé dans un coin. Le lit est comme l'hôtel, antique et date de l'ouverture de l'hôtel, donc impossible de dormir. Attention il n'y a pas de climatisation dans les chambres. Vous pouvez retirer la moitié des promesses faites sur leur site internet. La réception est comme le site internet, ils font des promesses qu'ils ne tiennent pas. Un conseil, fuyez, sinon vous prenez le risque de ne pas fermer l'œil de la nuit.

Google

Very good hotel in city Center near University of Ljubljana.

Google

The best place ever in ljubljana ! I slept like à baby. Staff are so gréât.

Google

The hotell is in a great location, Ljubljana is loveley. It says on the website that all rooms should have AC. Our business double room did not have AC. It is also stated that it is a spa-hotell but the spa is closed beacause of COVID (in 2023?). Our bathroom had no trashcan in the bathroom even though you are supposed to dry your hands with paper towels. The TV schedule in the room shows lots of channels for the TV but almost all channels are scrambled and unwatchable. All in all, the stay was OK but the hotell is "oversold" as a 4 star luxury hotell. Staff is however superfriendly and helpful! If expectations are lowered, the hotell is ok!

Google

Amazing place! We're literally staying in a palatial suite that has housed dignitaries through the centuries. Love the mosaic gold-tiled floors.

Google

Sijainti upea, mutta palvelu huonoa. Siivous tehtiin vain 2 kertaa viikon aikana ja sekin huolimattomasti. Aamupala niukka. Pyysimme kerran illalla myöhään saada syödä oman pizzamme loppuun sisäpihalla, jossa ei ollut muita asiakkaita. Olisimme ostaneet kyllä juotavaa hotellin baarista. Se ei sopinut. Hotellin järjestämä lentokenttäkuljetus maksaa 55e, vaikka tavallinen taksi kentälle on vain 15-20 euroa.