Dear Aleksei Savrasov, thank you for your kind review. We hope to see you again soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Νikola Colic, thank you for your kind review. We hope to see you again soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Νικος Ασημιδης, thank you for your kind review. We hope to see you again soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Cristina Rusnak, thank you for your kind review. We hope to see you again soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Dragan Bosančić, thank you for your kind review. We hope to see you again soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Nathino Lima, firstly let me thank you for posting you review and taking the time to write it. We are grateful for your compliments about the service you encountered from our team of passionate hoteliers and are glad that you enjoyed all the recommendations they advised you with. I can't miss the chance to thank you for the explanation how the Urbana (Bus) card works to other users of Google reviews. I am also happy to hear you liked the style of our hotel, it's amenities and our delicious breakfast made out of fresh, local ingredients. Please be assured that your review is much appreciated and a great motivation for all the team members. We hope that you will give us a pleasure of hosting you on your next trip to Ljubljana. With Best Regards, Tomaž Turk Front Office Manager
Dear Steven Strobel, thank you for your review. I am sadden that you weren't satisfied with your experience. We don't have the prices of the Savana Spa posted as they are a separate company of ours but the guests of the hotel have 10% discount on all of their offers. The distance between us and the city centre is 3,6km so 30-40 min walk, or approximately 10 min. car drive. As you mentioned just across the street of the hotel is also a bus station (bus drive to city centre also approximately 10 min.) which you cant use if you have a bus card. We also sell them at the reception desk and the plastic bus card is 2€ (just the first time you buy it) and then you just fil it with rides which is 1,3€/ride/person. One card can be used for more than one person. Again thank you for your review and we hope to see you again. With Best Regards, Tomaž Turk Front Office Manager
Dear AUTO 57, thank you for taking your time and writing your review. My apologies about the inconveniences that occurred but I can guarantee you that we have no hidden costs and everything is posted on our Booking.com site. Savana Spa is a separate company with the facilities in our hotel but they have a 10% discount for hotel guests. There are several parking options close to the hotel. Unfortunately, none of them are free. On your next visit, Front Office staff will be happy to explain all the options to you, including more favourable rates. With Best Regards, Tomaž Turk Front Office Manager
Dear Mr. Ivan Petrović, firstly let me thank you for your review. I am sadden to hear you didn't completely enjoy your stay with us. All the extra charges (Savana Spa, parking in front of the hotel/garage etc.) are posted on Booking.com where you can also find the type of the room package that includes parking charge. Savana Spa is always an extra charge because they are a separate company that is located in our hotel but guests of our hotel have 10% discount. Thank you again and we hope to see you soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Kamil, thank you for your kind review. We hope to see you again soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Paili Raugei, thank you for your review. We are glad you liked your room. We understand your dissatisfaction with the parking situation. To have the parking in front of the hotel you have to reserve it in advance. There are several parking options close to the hotel. Unfortunately, none of them are free. On your next visit, Front Office staff will be happy to explain all the options to you, including more favourable rates With Kind Regards, Tomaž Turk Front Office Manager
Dear Željka Đekić, thank you for the great review of our hotel! Thank you for your kind compliments about all the aspects of our hotel. If you decide to come back one day we would be more than happy to assist you and provide you with another great stay. With Best Regards, Tomaž Turk Front Office Manager
Dear K, many thanks for the time you took to write this review and for your recent stay with us. We are glad that you found our hotel to be excellent, and we hope that you will also visit us on your next stay to Ljubljana. With best regards, Tomaž Turk Front Office Manager
Dear Bogdan Pasca, thank you for your kind review. We hope to see you again soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Marko Kašić, thank you for your kind review. We hope to see you again soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Branko Marinkovic, thank you for your great review. I am delighted that you recognized us as a hotel that you would recommend to others. We hope to welcome you back soon! With Best Regrds, Tomaž Turk Front Office Manager
Dear Monika Horvat, thank you for your kind review. We hope to see you again soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Michele Pazzaglia, thank you for your kind review. I am happy to hear that you enjoyed your time in our hotel and found our staff to be helpful and kind. We can't wait to welcome you back. With Kind Regards, Tomaž Turk Front Office Manager
Dear Thangaraj Baskar, thank you for taking the time for your review. We are glad to hear you liked our hotel and the rooms. We are looking forward to welcoming you back soon! With Best Regards, Tomaž Turk Front Office Manager
Dear Kristina Petrović, Thank you for your kind review. We hope to see you again soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Graziano Višić, Thank you for your kind review. We hope to see you again soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Ines Vidič Sportines, Thank you for your kind review. We hope to see you again soon. With Best Regards, Tomaž Turk Front Office Manager
Dear Edi Rekic, thank you for posting your review. We hope to see you again soon. With Kind Regards, Tomaž Turk Front Office Manager