Dear Mr. Phua, thank you for choosing to stay at our hotel and for sharing your experience with us. We are glad to her that you like our room and comfortable bed. Thank you for your honest feedback about the bathoroom. I will pass the information on to our Housekeeping Manager. As the satisfaction of our guests is very important to us so we will take your experience as a lesson and will improve ourselves. We look forward to seeing you again soon. Sincerely, Adrijana Hauptman Vidergar, Hotel Manager & B&B Hotel Ljubljana Park Team
Dear! Since we cannot find your name in our reservation system, we would kindly ask you if you could let us know when you stayed with us and where we did not meet your expectations. Every opinion is important to us, because that way we can see where we have to improve. I hope for your reply soon. Have a nice day, Adrijana Hauptman Vidergar Hotel Manager