B&B Hotel Ljubljana Park

Google

Sharon at the Front Desk was extremely nice.

Dear Kristina, thank you very much for staying at the B&B Hotel Ljubljana Park and for sharing your experience with this wonderful rating. We look forward to seeing you soon in Ljubljana. B&B Hotel Ljubljana Park Team

They invent damage to the furniture and charge it. The previous management was much better. We used to come every year, and we never had any problems like this, except now. I don't think it's right for the hotel to invent damages that haven't been done, and especially to charge for them expensively.

Google

Чудовий готель для транзитного проживання. Ввічливий персонал, смачні сніданки, чисто,гарне розташування. Запропонували паркування за €10 за добу. Вцілому ми були задоволені і якістю і ціною.

Dear Сергей Братушка, thank you very much for staying at the B&B Hotel Ljubljana Park and for sharing your experience with this wonderful rating. We look forward to seeing you soon in Ljubljana. B&B Hotel Ljubljana Park Team

Google

Rooms are clean and nice, location of the hotel is a big plus -you are 5 to 10 minutes walk from city center. Breakfast is also good. Location of the hotel also forces you to pay city parking as hotel does not provide parking. We were on the 12th and last floor of the hotel so WiFi didn’t work at all. Would recommend for a few days trip to Ljubljana for those who don’t arrive with their personal vehicle.

Dear Bojan, thank you very much for staying at the B&B Hotel Ljubljana Park and for sharing your experience with this wonderful rating. We look forward to seeing you soon in Ljubljana. B&B Hotel Ljubljana Park Team

Google

Dear Valued Guest, thank you very much for staying at the B&B Hotel Ljubljana Park and for sharing your experience with this wonderful rating. We look forward to seeing you soon in Ljubljana. B&B Hotel Ljubljana Park Team

Google

Dear Hee Soo Kim, we would like to thank you for choosing us and for sharing an evaluation regarding your experience. I recognize your time is valuable and I appreciate the feedback you have provided. Every opinion is important to us, because that way we can see where we have to improve. In order to improve our services we would really like to get some more information, which will help us to understand your experiance and help us to improve. If easier you can also send us an e-mail to ljubljana@hotelbb.com. Thank you and looking forward to your feedback. We look forward to seeing you again soon. Sincerely, Adrijana Hauptman Vidergar, Hotel Manager

They accused us of breaking a bed and made us pay 85 euros. Also the receptionist was really rude. Our TV was not workingg properly. Furthermore when we arrived we had to wait for hours for our rooms to get ready.

I do not recommend to anyone||they blamed us for something we didn't do. We waited too long for the rooms, the elevator didn't work often, so we had to use the stairs from the sixth floor. The receptionist is very unpleasant. One thing that was good was the pastries in the hotel.

We were charged 80e for the already broken bed in our room. We could see that it was loosely repaired multiple times with a staple machine. Then when we asked for a manager, they were not able to provide one, even though the receptionist, Sharon, first stated that we will see them. Otherwise what could've been a great stay was ruined in a matter of minutes, thanks to the incompetent staff at the hotel.

This was my first time out in this hotel and I went with my friends. My friend was charged a deposit for a broken bed that they didn't break. horrible experience. The lady at the reception was not very understanding.

We had visited this hotel for a school trip and at first it had been a pleasant experience until the hotel staff accused one of our friends of breaking his bed and he got paid a hefty deposit.The reception wasn’t understanding at all.

Google

Dear Snezana, Greetings from B&B Hotel Ljubljana Park! It brings us great joy to hear that you enjoyed your stay with us this much! Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards, B&B Hotel Ljubljana Team

Google

Dear Lara, Greetings from B&B Hotel Ljubljana Park! It brings us great joy to hear that you enjoyed your stay with us this much! Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards, B&B Hotel Ljubljana Team

Google

People on reception are extremely rude

Dear Valued Guest! Thank you for sharing your impressions of your recent stay. We appreciate your honest feedback and take all comments into consideration when attempting to meet our guests‘ expectations. I sincerely apologize for failing to meet your expectations. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service we provide. I am confident that these steps will ensure your experience at the reception was an isolated incident. I hope you choose to stay with us again, whenever your travels bring you back to the area. Sincerely, Adrijana Hauptman Vidergar Hotel Manager

Google

Sharon the receptionist was very rude, they charged us 80e for a already broken bed. Then when we asked for a manager she wouldn't call him/her. First excuse was late hours and then the weekend. First she said we will see the manager. I would give 0/5 if I could

Dear Matija! I recognize your time is valuable and I appreciate the feedback you have provided. I am sorry that your experience was not positive due to the broken bed. I was informed about this matter by housekeeping and reception as well. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. All our employees have detailed instructions on how to act in case of damaged hotel inventory. B&B HOTELS works hard to ensure the best possible experience for all its customers, we are sorry that in your case expectations were not met. We hope you can be our guest again: we will do our best to offer you the quality and service already appreciated by so many of our customers. Kind regards, Adrijana Hauptman Vidergar Hotel Manager

I have been a regular guest of the hotel over the last 10 years, leading various groups of high-school students for study trips. It has always been a pleasant place to stay with a touch of mutual respect until the last time. Starting from a rude lady at the reception desk prone to aggressive tantrums, all the way to a very dubious damage deposit practice, this time my experience was very bad. Particularly the last point is important. One of my students had to pay at the end of the trip for the damage that he allegedly caused when he fell through the wooden construction of the bed. On the first sight we saw that it is an old bed where the broken part has been loosely repaired with a staple machine. Certainly, we paid the alleged damage but the hotel did not want to provide us with a detailed bill that would describe the damage and the procured repair services. Instead, they gave us a bill where just the word 'damage' is written. In my opinion, this is an unacceptable practice for a serious hospitality business. We tried to contact the manager, but she was unresponsive over the course of three days.

Google

Dear Olivera, Greetings from B&B Hotel Ljubljana Park! It brings us great joy to hear that you enjoyed your stay with us this much! Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards, B&B Hotel Ljubljana Team

Google

Dear Seongkee Min, thank you very much for staying at the B&B Hotel Ljubljana Park and for sharing your experience with this wonderful rating. We look forward to seeing you soon in Ljubljana. B&B Hotel Ljubljana Park Team

Google

Great quality and location, especially considering the price.

Dear Folmer, thank you very much for staying at the B&B Hotel Ljubljana Park and for sharing your experience with this wonderful rating. We look forward to seeing you soon in Ljubljana. B&B Hotel Ljubljana Park Team

Google

Είναι ένα αξιοπρεπές ξενοδοχείο βρίσκεται στο κέντρο της Λιουμπλιάνας στην Σλοβενία και σε πέντε λεπτά βρίσκεσαι στο κέντρο και με πολύ καλή τιμή !!

Dear Christos, thank you for leaving a review that reflects your pleasant hotel experience. We look forward to seeing you again. Your B&B Hotel Ljubljana Park Team

Google

In mitten von Laibach. Sehr saubere Zimmer. Bin jetzt das 2. Mal hier und ich werde wiederkommen. 2 min von der City entfernt mega gute Lage.

Dear Rene, Greetings from B&B Hotel Ljubljana Park! It brings us great joy to hear that you enjoyed your stay with us this much! Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards, B&B Hotel Ljubljana Team

Google

Scarso

Dear Andrea Adriano, thank you for choosing to stay at our hotel and thank you for your feedback with a rating. We are sorry to hear that your stay did not meet your expectations. In order to improve our services we would really like to get some more information, which will help us to understand your experiance and help us to improve. If easier you can also send us an e-mail to ljubljana@hotelbb.com. Thank you and looking forward to your feedback. Sincerly, Adrijana Hauptman Vidergar Hotel Manager

Google

I arrived early, but my room was ready and check-in was quick. My room was large, clean, it had a bit of a view and it was very quiet. The location is not in the middle of everything but you can still walk to the train station or old town in less than ten minutes. The breakfast was fine.

Dear Magnus! Thank you for staying with us and for your outstanding review! We are truly honored that you chose our hotel for your stay, and we're overjoyed to hear that you had a fantastic experience. Your kind words and positive feedback mean the world to us. Looking forward to seeing you soon. Best regards, B&B Hotel Ljubljana Park Team

Google

Dear Giulia, thank you very much for staying at the B&B Hotel Ljubljana Park and for sharing your experience with this wonderful rating. We look forward to seeing you soon in Ljubljana. B&B Hotel Ljubljana Park Team

Google

Dear Kulwant! Thank you for staying with us and taking your time to leave your feedback. Guests satisfaction is of a great importance to us and we would love to learn more about your experience in our hotel. Since we cannot find your name in our reservation system, we would kindly ask you if you could let us know when you stayed with us and where we did not meet your expectations. Every opinion is important to us, because that way we can see where we have to improve. I hope for your reply soon. If easier you can also send us an e-mail to ljubljana@hotelbb.com. Have a nice day, Adrijana Hauptman Vidergar Hotel Manager