Four Points by Sheraton Ljubljana Mons

Google

Die Business Suite ist für eine Familie mit Kindern bestens geeignet. So viel Platz und Komfort findet man zu viert selten. Der Elternschlafbereich ist mit einer Schiebetür vom Wohnbereich mit Schlafcouch getrennt. Sehr professionell geführtes Haus mit top ausgebildeten Personal. Sehr viele kostenlose Parkplätze. Wir waren nur eine Nacht auf der Durchreise im Haus. Das Schwimmbad ist groß und modern. Das Frühstück ist außergewöhnlich gut. Leider war der Frühstücksbereich etwas chaotisch, da zwei Reisegruppen zur gleichen Zeit frühstücken waren und das Service Personal mit dem Abräumen und Neueindecken der Tische schlicht überfordert war. Das will ich hier nicht negativ bewerten.

Bruce, vielen Dank für Ihre freundliche Bewertung unseres Hotels und für Ihre ehrlichen Kommentare. Es freut uns sehr zu hören, dass Sie sich in unserer Business Suite wohlgefühlt haben und diese für Ihre Familie mit Kindern bestens geeignet war. Unsere geräumigen und komfortablen Suiten sind in der Tat darauf ausgerichtet, unseren Gästen einen angenehmen Aufenthalt zu bieten. Es ist schön zu hören, dass Sie den separaten Elternschlafbereich und den großzügigen Wohnbereich mit Schlafcouch genossen haben. Unser Ziel ist es, den Gästen ein Höchstmaß an Komfort zu bieten, und es freut uns, dass wir dies erreicht haben. Wir schätzen Ihr Lob für unser professionelles Team und die kostenlose Parkmöglichkeiten. Wir legen großen Wert darauf, unseren Gästen einen erstklassigen Service zu bieten und sicherzustellen, dass Ihr Aufenthalt reibungslos verläuft. Ihre Anmerkung bezüglich des Frühstücksbereichs haben wir zur Kenntnis genommen, und wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Sie erlebt haben. Wir werden sicherstellen, dass wir die Organisation während der Stoßzeiten verbessern, um ein angenehmeres Erlebnis für unsere Gäste zu gewährleisten. Nochmals vielen Dank für Ihre Bewertung und Ihr konstruktives Feedback. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, damit wir die Gelegenheit haben, Ihr nächstes Erlebnis bei uns noch angenehmer zu gestalten. Mit freundlichen Grüßen, Anja Hribar, Marketing & PR Manager

Google

супер отель. есть внутренний бассейн, сауна - бесплатно. завтрак выше среднего. место в лесу вокруг никого.

Dear Rodion, We're delighted that you've chosen to stay with us at Four Points by Sheraton Ljubljana. We know that traveling can be stressful, but we're committed to making your stay with us as relaxing and comfortable as possible. Kind regards, Anja Hribar, Marketing & PR Manager

Google

Dear Isa, It is always encouraging to hear positive feedback, particularly from those who matter the most – you! We hope to welcome you again soon. Sincerely, Anja Hribar, Marketing & PR Manager

Google

Super lokacija,profesionalni odnos zaposlenih

Spoštovani, Vedno je spodbudno slišati pozitivne povratne informacije, zlasti če prihajajo od tistih, ki so najpomembnejši! Cenimo, da ste si vzeli čas in delili svoje povratne informacije. Prijazen pozdrav, ANJA HRIBAR Marketing & PR Manager

Google

Goed bereikbaar. Nette en schone kamers maar iets gehorig. Restaurant is goed.

Dear N Sportman, Thank you for taking the time to provide a review of your stay with us. Your feedback is highly valuable as it assists us in continuously improving our services. We love the fact you liked our cuisine. Once again, thank you for sharing your insights. If you have any further questions or concerns, please do not hesitate to contact us directly. Best regards, Anja Hribar, Marketing & PR Manager

Google

Dear Guest, We're thrilled to have you as our guest at Four Points by Sheraton Ljubljana. Our team is passionate about providing exceptional service and creating memorable experiences for our guests, it's about infusing each interaction with warmth, kindness, and soul. Warmly, Anja Hribar, Marketing & PR Manager

Buen hotel, y muy buena atención. Las gentes de Eslovenia son estupendas. Habitaciones modernas con todo a mano. La piscina, bien, para relajarse después de visitar Lujbliana y los lagos y la cueva tan impresionante. Los desayunos y cenas, muy bien, aunque por la noche hay que pedirles a veces la fruta porque se agota. Gente muy educada y atenta. La única pega, que está retirado de la capital. Los taxis hasta allí, 15 euros.

Google

Dear Luis, We appreciate you sharing your experience from your recent stay with us. Your feedback is extremely valuable as it helps us improve our services continually. We hope you will revisit us again soon. Kind regards, Anja Hribar, Marketing & PR Manager

Google

I recently had the opportunity to stay at the Four Points by Sheraton Ljubljana Mons hotel for an Apple training session, and I have to say, it was an excellent experience. The hotel itself was very well-maintained and had a modern, sleek design. The staff were incredibly friendly and helpful, and they went above and beyond to make sure we had everything we needed during our stay. One of the highlights of our trip was the conference rooms that we used for our training session. They were large, spacious, and well-equipped with all the necessary technology and amenities. The rooms were also very well-lit and had great acoustics, which made it easy to focus and stay engaged during the training sessions. The location of the hotel is also quite convenient. It's located directly at a highway exit, which makes it easy to get to and from the hotel. Plus, you are on highway in less then a minute, which makes it great for travelers who are on the go. Additionally, the hotel is also situated close to many popular attractions, such as the Ljubljana Castle, the Ljubljana Zoo, and the Tivoli Park, making it easy to explore the city and all it has to offer. Overall, I would highly recommend the Four Points by Sheraton Ljubljana Mons hotel to anyone looking for a comfortable and convenient place to stay in Slovenia. The hotel exceeded all my expectations and I had a great experience during my stay. I would definitely stay there again in the future.

Dear Žiga, Thank you very much for taking the time to share your wonderful feedback about your recent stay at Four Points by Sheraton Ljubljana Mons hotel. We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. It warms our hearts to know that you found our hotel well-maintained with its modern and sleek design. Our team works diligently to provide a comfortable and welcoming environment for our guests, and your appreciation means a lot to us. We're especially delighted that you were impressed with the friendliness and helpfulness of our staff. Going above and beyond to ensure our guests' satisfaction is something we take great pride in. Your commendation will serve as motivation for our team to continue delivering exceptional service. It's fantastic to hear that our conference rooms met your expectations, providing a conducive environment for your Apple training session. We understand the importance of well-equipped and comfortable meeting spaces, and we're delighted that you found ours spacious, well-lit, and equipped with the latest technology. Our location is indeed a point of pride for us, offering convenient access to the highway and proximity to popular attractions. We're glad that it contributed to the overall ease and enjoyment of your stay. Your high recommendation is the best compliment we could receive, and we can't wait to welcome you back in the future. Should you plan another visit to Slovenia, please don't hesitate to reach out to us. We'll be thrilled to host you once again. Thank you for choosing Four Points by Sheraton Ljubljana Mons for your stay, and for sharing your positive experience. We look forward to the opportunity of serving you again soon. Warm regards, Anja Hribar, Marketing & PR Manager

Google

Dear Gorazd, It is always encouraging to hear positive feedback, particularly from those who matter the most – you! We hope to welcome you again soon. Sincerely, Anja Hribar, Marketing & PR Manager

Google

Great experience; Stayed there for one night & was surprised! - very new & modern - quick and friendly check in - spacious & clean rooms I will defo come back 👌🏻™️

Dear TMW, We're thrilled to have you as our guest at Four Points by Sheraton Ljubljana. Our team is passionate about providing exceptional service and creating memorable experiences for our guests, it's about infusing each interaction with warmth, kindness, and soul. Warmly, Anja Hribar, Marketing & PR Manager

Google

Wunderschönes Hotel, super schöne Lounge. September 2023: 1 x Pepsi, 0,25L, 3,90 Euro

Dear Marco, thank you for visiting our property. We look forward to host you again. Kind regards, Anja Hribar, Marketing & PR Manager

Google

Dear Saadet, It is always encouraging to hear positive feedback, particularly from those who matter the most – you! We hope to welcome you again soon. Sincerely, Anja Hribar, Marketing & PR Manager

Google

Am dat 4 stele doar ptr ca am avut eu mai putin noroc probabil si am intalnit o receptionera …mai morocanoasa in ziua cazarii mele 🙃🙃 In rest, fara comentarii, micul dejun superb, zina SPA excelenta , camerele foarte curate si dragute…as reveni oricand inapoi

Dear Daniel, thank you so much for letting us know regarding our reception. We will investigate how can we improve our communication skills. Thank you for your kind feedback. We are delighted you overall still had a fantastic stay. Kind regards, Anja Hribar, Marketing & PR Manager

Google

Ich war beim supercharger, habe hier geladen eine Stunde 4 Euro .ich finde es eine Frechheit das charger an so Hotels oder sonstiges stehen und für uns da wir laden müssen noch die Gebühren zahlen müssen.

Gabriel, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem kürzlichen Aufenthalt in unserem Hotel mitzuteilen. Wir schätzen Ihre ehrlichen Kommentare und sind immer bestrebt, von unseren Gästen zu hören, um unsere Dienstleistungen zu verbessern. Wir entschuldigen uns für eventuelle Unannehmlichkeiten, die Sie bei der Nutzung unserer Lademöglichkeiten erlebt haben. Wir verstehen Ihre Bedenken hinsichtlich der Gebühren für das Laden und möchten unsere Richtlinien klarstellen. Unsere Ladestationen stehen unseren Gästen zur Verfügung, und wir bieten kostenloses Parken für bis zu 45 Minuten an, um den Ladevorgang zu ermöglichen. Die Gebühr hilft uns, diesen Service für unsere Gäste aufrechtzuerhalten und notwendige Wartungs- und Infrastrukturkosten abzudecken. Wir verstehen, dass zusätzliche Gebühren frustrierend sein können, und wir arbeiten ständig daran, ein Gleichgewicht zwischen der Bereitstellung bequemer Dienstleistungen und der wirtschaftlichen Nachhaltigkeit zu finden. Ihr Feedback ist für uns in dieser Hinsicht sehr hilfreich. Wir hoffen, dass Sie Ihren Aufenthalt in unserem Hotel ansonsten genossen haben und würden uns freuen, Sie in Zukunft erneut bei uns begrüßen zu dürfen. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Fragen oder Anliegen haben. Wir freuen uns darauf, Sie bald wieder bei uns zu begrüßen. Mit freundlichen Grüßen, Anja Hribar, Marketing & PR Manager

Google

Nice place, near highway..in the forest, very calm

Dear Ivan, Please let me thank you kindly for giving us the opportunity and trust for hosting you at our hotel and thank you for sharing your experience. We are very happy to know you enjoyed your stay and very proud of all your positive comments. We love the fact you liked our location and the greenery surrounding the hotel. Kind regards, Anja Hribar, Marketing & PR Manager

Google

Nice and clean property. Friendly staff. You will need a car to get to the city or the airport. Good value for money.

Dear Tarek, Thank you for choosing Four Points by Sheraton Ljubljana. We are delighted you gave us such lovely feedback. Genuine hospitality consists of giving the best of yourself to your guests, and we are happy our guests feel comfortable with us and notice our efforts. I hope you had a safe trip back home. Kind regards, Anja Hribar, Marketing & PR Manager

Google

Dear Rasa, We believe that every guest is a new friend, and we're dedicated to making you feel at home during your stay with us. Sincerely, Anja Hribar, Marketing & PR Manager

Google

Dear Martin, As the famous chef and author Anthony Bourdain once said, "Good food is very often, even most often, simple food." We believe that the same is valid for hospitality - it's not about being flashy or showy; it's about providing simple, authentic, and genuine experiences that our guests will remember for a lifetime. Sincerely, Anja Hribar, Marketing & PR Manager

Google

Dear ÁNGELES, Welcome to Four Points by Sheraton Ljubljana! We're excited to have you as our guest and can't wait to show you our commitment to providing exceptional hospitality. it's about providing simple, authentic, and genuine experiences that our guests will remember forever. Sincerely, Anja Hribar, Marketing & PR Manager

Google

Dear Robert, We believe that every guest is a new friend, and we're dedicated to making you feel at home during your stay with us. Sincerely, Anja Hribar, Marketing & PR Manager

Google

2€ parking fee for Tesla charger after 15min

Dear David, Thank you for taking the time to share your recent experience with us. Your feedback is highly appreciated, as it helps us make improvements to better serve our valued guests. We understand your concern regarding the parking fee associated with our Tesla charger. We apologize if this fee came as a surprise or inconvenience to you. We intend to provide a convenient charging solution for our guests who drive electric vehicles, including Tesla, while covering the costs of maintaining and operating the charging infrastructure. Once again, thank you for choosing our hotel, and we look forward to possibly serving you again in the future. Warm regards, Anja Hribar, Marketing & PR Manager

Google

Still 21 km away from Ljubljana LJU airport. The hotel is in a gated arrangement. They have a restaurant and hotel-expensive beer. Didnt utilize restaurant. You can walk to other places about 800 m so may not everyones thing however was worth it. Got some microbrew beer at reasonable price. There are some reasonable food options.

Dear Europa, I hope this message finds you well, and I would like to extend my heartfelt gratitude for taking the time to share your recent experience at our hotel. Your feedback is instrumental in helping us improve and cater to our guests' needs better. I am pleased to hear that you found our location to be convenient despite being 21 km away from Ljubljana LJU airport. We understand that proximity to the airport is crucial for many travelers, and we appreciate your understanding in this regard. Our gated arrangement ensures a safe and secure environment for our guests, and I'm glad you found it comforting. Regarding your observation about our on-site restaurant and the pricing of our beverages, your feedback is duly noted. While you didn't have the opportunity to dine in our restaurant, we always strive to provide a diverse culinary experience that suits our guests' preferences and budgets. We continually evaluate our pricing to offer competitive options. It's great to hear that you explored the area around our hotel and found it worthwhile. Our location offers easy access to various places within walking distance, and your positive experience with the microbrew beer and food options nearby is fantastic to hear. We aim to provide our guests with various choices to enhance their stay. Once again, thank you for choosing our hotel and sharing your thoughts with us. We value your feedback, and it will certainly guide us in improving to ensure every guest enjoys a memorable stay with us. Kind regards, Anja Hribar, Marketing & PR Manager

Google

One of the best hotels in Ljubljana! Newly built four star hotel has an excellent service, great and spacious rooms and free outdoor parking. Breakfast is very good and what you would except in a four star hotel.

Dear Joso, We would like to express our heartfelt gratitude for your glowing review of our hotel. It was a pleasure to have you as our guest, and we are thrilled to hear that you had such a positive experience during your stay. Your kind words about our hotel being one of the best in Ljubljana mean a lot to us. We take great pride in our newly built four-star establishment and the services we provide. It's wonderful to know that you found our service excellent, our rooms spacious and comfortable, and appreciated the convenience of our free outdoor parking. We are delighted you enjoyed our breakfast offerings, carefully designed to meet the high standards expected in a four-star hotel. Your feedback is invaluable to us, and it motivates us to continue delivering outstanding service. We look forward to welcoming you back in the future, and if you have any further comments or suggestions, please do not hesitate to share them with us. Warm regards, Anja Hribar, Marketing & PR Manager

We just returned from Slovenia and stayed at the 4 Points Sheraton when in Ljubljana. The rooms were clean and spacious, with a nice pool and facilities. The only negative was the carpets in the hallway on our floor, which should be repaired or replaced, as you could trip on the raised sections.||The hotel was a bit far from downtown Ljubljana [5km], but it made for some good walks through the park and sightseeing as we made our way downtown. We usually took a cab, about 10 Euros, and Metro Taxi’s app and services were good.||Recommend that the hotel enhance its current shuttle service. Especially during the high peak season. Add a few morning and night runs downtown for your guests. It was an excellent service when you had the 5 p.m. and 7 p.m. shuttle, but it was inconsistent. We would have used it more, even at 4.00 Euros per person, as it was convenient when it did run.||My wife and I also needed to call out the hotel staff, which were great! ||Especially Kristof and Tanja at the bar, who always cared for us when we sat outside at night and helped us with all our sightseeing questions. Also, Mandic’ the hotel concierge, who went “above and beyond” to help us. ||These staff members make your hotel worth returning to and made our vacation a memorable one.