Four Points by Sheraton Ljubljana Mons

Google

If I could give this place a 0 star I really would. I am currently writing this review at 3am in the morning since the hotel doesn’t offer air conditioning because of a “heating phase”. No accommodation were given and honestly I would not consider this a 4 star hotel. The staff clearly does not care enough to provide good service as I have spoke to this twice now. I am suppose to be on a nice vacation in a Slovenia but it feels more like a volcano in here. In addition, I have not been able to get any sleep which really defeats the purpose of a hotel.

Dear Mrs. Chen, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced during your time with us. Regarding the issue with the air conditioning, we understand how important a comfortable and pleasant environment is for our guests. We value your feedback and will consider it as we constantly strive to improve our facilities and services. We genuinely apologize for the disturbance and inconvenience you experienced during your stay. Your comfort and satisfaction are of utmost importance to us. We encourage our guests to quickly communicate any concerns so we can address them and make their stay more enjoyable. We appreciate your feedback, as it helps us identify areas for improvement and make necessary adjustments to enhance our guests' experiences. You can always contact us directly. Once again, we apologize for the inconvenience you faced, and we appreciate your understanding. Warm regards, Anja Hribar, Marketing & PR Manager anja.hribar@fourpointsljubljana.com

Google

Dear Goran, Thank you kindly for giving us the opportunity and trust for hosting you at our hotel and sharing your experience. We are delighted you enjoyed your stay and very proud of all your positive comments. We believe every guest is a new friend, and we're dedicated to making you feel at home during your every stay with us. Best regards, Anja Hribar Marketing & PR Manager

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Dear Mladen, We are honored to have the opportunity to serve you, and we look forward to providing you with exceptional hospitality during your every stay. Best regards, Anja Hribar, Marketing & PR Manager

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Dear Tornike, We know that traveling can be stressful, but we're committed to making your stay with us as relaxing and comfortable as possible, and we thank you for your amazing feedback. The great author and travel writer Paul Theroux once said, "Travel is glamorous only in retrospect." While we can't promise that every moment of your journey will be glamorous, we can guarantee that your time with us will be a memorable and enjoyable part of your trip. Thank you for your time. Warmly, Anja Hribar, Marketing & PR Manager

Google

Very nice property, we enjoyed our stay during our Slovenia trip with Veenaworld on 14 May 2023

Dear Umesh, Thank you for choosing Four Points by Sheraton Ljubljana. Our team is dedicated to ensuring you always have a comfortable and enjoyable experience with us. We are honored to have the opportunity to serve you, and we look forward to providing you with exceptional hospitality during your stay. Best regards, Anja Hribar, Marketing & PR Manager

Google

Beautiful surroundings. Good bar & food. Very well decorated rooms.

Dear Pradeep, We are delighted you liked the decor of our amazing property, we just recently renovated and collaborated with the best experts in the industry. Did you notice also a mesmerizing pendulum of constant movement by Karl Schlamminger.? We just love all the breathtaking details. Thank you so much for taking the time and writing us a review. We look forward to hosting you during your next visit to our beloved Ljubljana. Kind regards, Anja Hribar, Marketing & PR Manager

Google

Dear Tillmann, Thank you so much for your visit in May. We are delighted you visited our property during this amazing springtime when Ljubljana is exceptionally charming. We hope you will pay us a visit again very soon and we will be able to exceed your expectations. We are delighted you gave us a chance to host you. I hope you had a relaxing trip back home. I wish you an amazing week. Kind regards, Anja Hribar Marketing & PR Manager

Bel hotel alle porte di Lubiana. Comodo per visitare la città e per muoversi nei dintorni. Pulizia ottima. Personale gentile e disponibile. Colazione fantastica con ampia scelta tra dolce e salato. Ottimo rapporto qualità prezzo. Consigliato

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Dear Mr. Janc, Please let me thank you kindly for giving us the opportunity and trust for hosting you at our hotel and thank you for sharing your experience. We are very happy to know you enjoyed your stay and very proud of all your positive comment. Best regards, Anja Hribar Marketing & PR Manager

Google

Direkt an der Autobahn, waren dort zum Laden unseres Teslas. Das Servicepersonal war sehr nett, der Cappuccino schmeckte sehr gut. Sanitäranlagen sehr sauber.

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Dear Emília, We are delighted you visited our amazing Four Points by Sheraton Ljubljana. We look forward to hosting you during your next visit to our beloved Ljubljana. Kind regards, Anja Hribar, Marketing & PR Manager

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Dear Josep, Thank you for staying at Four Pointsby SheratonLjubljana Ljubljana and for taking the time to share your experience with us. We hope to have the pleasure of welcoming you back to our hotel very soon! Kind regards, Anja Hribar, Marketing & PR Manager

Google

Our two night stay at the Sheraton was great. The hotel was easy to find and convenient to everything we planned to do in town. It was a short drive to Old Town Ljubljana and was also very convenient to get on the road to Lake Bled. Our room was spacious, comfortable and quiet. It looked out over a wooded area. There was plenty of free parking available. The hotel is also close to many restaurants.

Dear Mary DJ1018, Many thanks for the time you took to write this review and for your recent stay with us. We are happy you enjoyed our excellent design and prime location. We look forward to welcoming you back with a smile on our faces and hope you can enjoy more of the hotel on your next stay. Kind regards, Anja Hribar, Marketing & PR Manager

Google

Fenomenalan hotel, moderan i novi interijer, bazen i wellnes ugodni. Osoblje je bilo na nivou kao i hrana. Definitivno cemo se vratiti u hotel kad god budemo opet u Ljubljani.

Poštovani Tin, Hvala na pozitivnom komentaru. Veselimo se takvih ocjena i namadamo se, da se uskoro vratite. Lijepi pozdrav, Anja Hribar, Marketing & PR Manager

Google

Beautiful hotel but a bit out of the way. The pool/sauna is good.

Dear James, I would not want to miss the chance to thank you for your recent stay with us and for having taken the time to share this kind review. I am glad to learn that the property and the pool and sauna met your needs. Please be assured that your review is much appreciated and a great motivation for all the team members. Kind regards, Anja Hribar, Marketing & PR Manager

Google

Dear Milka, We are delighted you visited our amazing Four Points by Sheraton Ljubljana. Our goal is for our guests to experience the perfect blend of luxury, convenience, and professionalism. We hope to host you whenever your travel brings you back to Ljubljana. Kind regards, Anja Hribar, Marketing & PR Manager

Haben hier nur im Restaurant etwas getrunken. Es war sehr wenig los. Getränke sind preislich im Rahmen. Bedienung hat nur gebrochen Englisch gesprochen. Nettes Ambiente für ein Getränk, während das Auto lädt. |Tipp: Mit Getränkebon kostet der Parkplatz nichts.

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Dear Romana, Thank you so much for your kind feedback; we appreciate it. We look forward to hosting you during your next visit to our beloved Ljubljana. Kind regards, Anja Hribar, Marketing & PR Manager

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Dear Zorana, We absolutely love the fact you gave us such a fantastic rating. You are welcome to revisit us at any time. Sincerely, Anja Hribar, Marketing & PR Manager

Google

Dear Dan, Thank you so much for your kind feedback, dear Dan. We look forward to hosting you during your next visit to our beloved Ljubljana. Kind regards, Anja Hribar, Marketing & PR Manager

Google

Dear Avi, Thank you so much for your **** review. We will use it to improve our services. We hope to welcome you again soon. Sincerely, Anja Hribar, Marketing & PR Manager

Google

Dear Mr. Wang, We love the fact you like our location. Thank you for letting us know about your stay. We hope to welcome you again soon. Sincerely, Anja Hribar

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Dear Cristina, Thank you for letting us know about your stay. We hope to welcome you again soon. Sincerely, Anja Hribar

Google

Location was perfect, just on the outskirts of the city. Everyone was more than accommodating and friendly.

Dear Rene, we love the fact you like our location. Thank you for letting us know about your stay. We hope to welcome you again soon. Sincerely, Anja Hribar