Four Points by Sheraton Ljubljana Mons

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Dear Elia, On behalf of the entire hotel team, I want to thank you for sharing. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Anja Hribar

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Dear Mr. Tan, On behalf of the entire hotel team, I want to thank you for sharing. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, ANJA HRIBAR

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Le uniche note negative sono il costo del supplemento per la colazione, 19 euro a persona, se richiesta successivamente al check in, ed il supplemento per il cane, 20 euro a notte, entrambi eccessivi a mio parere. Per il resto ottima struttura.

Dear Mr. Bassi, On behalf of the entire hotel team, I want to thank you for sharing also regarding the cost. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, ANJA HRIBAR

Google

Dear Fabio, Thank you so much for your most magnificent feedback and *****. We are delighted to have been your chosen hotel during your recent stay in Ljubljana. It was indeed a pleasure to serve you. Thank you again for taking the time to provide your feedback, and we look forward to serving you again soon! Sincerely, Anja Hribar, Marketing & PR Manager

Google

Magnifique hôtel, les lits sont exceptionnels ont crois dormir sur un nuage vraiment 100/10. Restaurant ou petit déjeuner il y a un choix de ouff et c est super bon. Un peu loin du vieux centre ville mais pour 10 euros de taxi on y ait tranquilou.

Cher Monsieur Ty galantaise, Nous vous remercions pour votre commentaire élogieux concernant notre magnifique hôtel. Nous sommes ravis que vous ayez apprécié la qualité exceptionnelle de nos lits, qui vous ont offert une nuit de sommeil incomparable. Nous sommes également heureux de savoir que vous avez apprécié notre choix de plats et la qualité de notre restaurant et petit-déjeuner. Nous comprenons que notre emplacement puisse sembler un peu éloigné du centre historique, mais nous sommes heureux que le service de taxi vous ait permis de vous y rendre facilement et en toute tranquillité. Nous espérons vous accueillir de nouveau dans notre hôtel lors de votre prochaine visite dans la région. Cordialement, Anja Hribar, Marketing & PR Manager

Google

Non distante dal centro, il servizio è perfetto. Le camere ampie e comode. Not far from the center, the service is perfect. The large and comfortable rooms.

Gentile Signore Stefano, Grazie per la tua recensione! Siamo lieti di sapere che hai apprezzato la nostra posizione e il servizio offerto. Siamo felici che le nostre camere ampie e confortevoli abbiano reso il tuo soggiorno piacevole. Ti ringraziamo ancora per aver scelto il nostro hotel e speriamo di darti il benvenuto di nuovo presto. Cordiali saluti, Anja Hribar, Marketing & PR Manager

Google

Spoštovana ga. Kim, V čast nam je, da smo vas lahko gostili v Four Points by Sheraton Ljubljana. Hvala za čudovito oceno in srčno upamo, da se kmalu ponovno vidimo. Prijazen pozdrav, Anja Hribar, Marketing & PR Manager

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Spoštovana ga. Ivana, iskrena hvala za vašo oceno. Veseli smo pozitivne povratne informacije. Upamo, da se kmalu ponovno srečamo. Prijazen pozdrav, Anja Hribar, Marketing & PR Manager

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Dear Mr. Kolar, Thank you for taking the time to share your experience with us. With guest feedback, we can improve our offer to our guests. We will happily host you whenever travel brings you to our city. Kind regards, Anja Hribar, Marketing & PR Manager

Google

Spacious lovely and very near to the centre. We had a very pleasant stay, our kids enjoyed being around. They have a swimming pool, spa and games area. I would like to suggest that kindly add more vegetarian friendly food in breakfast for those who prefer vegetarian/halal. Shuttle service is available if you need to go the centre. The receptionist was kind enough to book a taxi for us which took us to Zagreb.

Dear Sahar I. Khan, Thank you so much for taking the time to inform us about your stay. We will take into account your suggestion regarding breakfast food choice. We are always trying to improve and grow. I am happy you and your children felt comfortable and enjoyed your stay. We will happily host you whenever travel brings you to our city. Kind regards, Anja Hribar, Marketing & PR Manager

Google

A very well run hotel with a high standard of comfort, friendly and competent staff and excellent dining.

Dear Gary, Hospitality means primarily the creation of a free space where the stranger can enter and become a friend. We are delighted you gave us such wonderful feedback. Once again, thank you for your valued feedback, and we hope to serve you again whenever your travels bring you back to Ljubljana. Sincerely, Anja Hribar, Marketing & PR Manager

Google

Für kurzen Kaffee mit Rolltreppe und Aufzug in den zweiten Stock,ganz nettes Angebot und Personal spricht deutsch .Schranke mit Parkschein

Sehr geehrter Herr Bruni, Vielen Dank für Ihre Bewertung! Wir freuen uns zu hören, dass Sie unser Angebot für einen schnellen Kaffee im zweiten Stock. Wir sind auch froh zu hören, dass Sie mit unserer Parklösung zufrieden waren. Wir hoffen, dass Sie Ihren Aufenthalt bei uns insgesamt angenehm fanden und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Anja Hribar, Marketing & PR Manager

Google

Mi sono trovata benissimo. Ottimi servizi. Stanze pulite e servizio di oulizia giornaliero. Troverete anche il ferro da stiro nella stanza.

Gentile Signora Borgosano, La ringrazio molto per la sua recensione positiva! Siamo lieti di sapere che ha trovato i nostri servizi eccellenti e che le nostre stanze erano pulite e dotate di un servizio di pulizia giornaliero. Siamo felici di sapere che ha apprezzato la presenza del ferro da stiro in camera. Speriamo di poterla accogliere di nuovo presto presso il nostro hotel. Cordiali saluti, Anja Hribar, Marketing & PR Manager

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Spoštovani gsopod Aleš, naj se vam zahvalim za vaš komentar. Vsekakor smo veseli, da ste nam podali tako prijetno povratno informacijo in upamo, da nas kmalu ponovno obiščete. Prijazen pozdrav, Anja Hribar, Marketing & PR Manager

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Dear Damjan, Thank you so much for taking the time and letting us know about your stay. We will be happy to host you whenever travel brings you to our city. Kind regards, Anja Hribar, Marketing & PR Manager

Google

Dear Massimo, The hotel team is committed to delivering an exceptional experience and is constantly brainstorming creative ways to exceed expectations. Thank you for taking the time and letting us know about your stay. We will happily host you whenever travel brings you to our city. Kind regards, Anja Hribar, Marketing & PR Manager

Pulizia delle camere indecente. essendo arrivati sul tardi con un bimbo piccolo, non ho fatto polemiche ma la mattina dopo ho controllato il materasso e ho visto che era pieno di chiazze piccole e scure, spero non fossero residui di un infestazione da bed bugs! |Il ristornate dell'hotel ci ha fatto attendere 2 ore per un hamburger, alle mie lamentele si sono giustificati dicendo che non erano pronti al numero di persone presenti; ma allora dico: non prendete altre prenotazioni se non sapete gestire il servizio. |Hotel davvero scadente, scegliendo sempre strutture di prestigio non mi sarei mai aspettata di intoppare in un albergo simile da una catena così.

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Bella struttura ma la camera era indecente per la sporcizia. Essendo arrivati tardi con un bimbo piccolo non ho fatto questioni ma la mattina dopo ho controllato il materasso ed era tutto macchiato da chiazze piccole colorate, mi auguro solamente che non fosse un infestazione da bed bugs. Abbiamo cenato al ristorante interno e il servizio è stato ad dir poco lento. Quasi 2 ore per ricevere un hamburger. Scandaloso. In sala si sono giustificati dicendo che in cucina non erano pronti per quel numero di clienti. Ma allora dico:non accettate prenotazioni se non siete in grado di gestire il servizio! La colazione era molto buona ma non ci rivedranno mai più.

Gentile Signora Monica, Grazie per aver dedicato del tempo per condividere la vostra esperienza con noi. Con il feedback degli ospiti possiamo migliorare nostra offerta ai nostri ospiti. Vostra esperienza è stata condivisa con il direttore del ristorante. Nostre sincere scuse per tutte inconvenience. Le cimici dei letti sono davvero un problema serio. Questo non è certamente un argomento da prendere alla leggera. Nostro hotel viene ispezionato regolarmente per qualsiasi prova di cimici dei letti. Siamo molto grati per la preoccupazione e la consapevolezza dei nostri viaggiatori. Come sempre, in tali casi, continueremo a fornire pieno supporto e attenzione a questo questione in nostre procedure in collaborazione con professionisti del controllo. Anche se non siamo riusciti a soddisfare le vostre aspettative durante il vostro soggiorno, speriamo che prendereste in considerazione il nostro hotel anche alla vostra prossima visita. Cordiali saluti, Anja Hribar, Marketing & PR Manager

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Vrhunski hotel,osoblje odlično !!!

Poštovani Bogic, Hvala na pozitivnom komentaru. Veselimo se takvih ocjena i namadamo se, da se uskoro vratite. Srdačan pozdrav, Anja Hribar, Marketing & PR Manager

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Never again. Shower was .... Service - 1000 Thanks for nothing

Dear Dorothee, Thank you for choosing to stay at the Four Points by Sheraton Ljubljana Mons and for providing your feedback. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. As a teachable moment, I've shared your feedback with the right hotel teams to make sure the necessary guidelines are in place to make future improvements. Once again, thank you for your valued feedback, and we hope to serve you again whenever your travels bring you back to Ljubljana. Sincerely, Anja Hribar, Marketing & PR Manager

Google

Dear Sándor, Thank you so much for your most magnificent feedback and *****. We are delighted to have been your chosen hotel during your recent stay in Ljubljana. It was indeed a pleasure to serve you. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, ANJA HRIBAR, Marketing & PR Manager

Google

Dear Maurius, We are delighted to have been your chosen hotel during your recent stay in Ljubljana. It was indeed a pleasure to serve you. Commitment to service and guest satisfaction is the main focus, and we are delighted to hear you enjoyed your stay. Thank you for staying at the Four Points by Sheraton Ljubljana Mons, and we hope you choose to create more memories here whenever your travels bring you back to Ljubljana. Sincerely, Kind regards, Anja Hribar, Marketing & PR Manager

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Dear Gabriela, Thank you so much for your kind feedback, dear Gabriela. We look forward to hosting you during your next visit to our beloved Ljubljana. Kind regards, Anja Hribar, Marketing & PR Manager

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Eccelente

Dear David, Thank you very much for your kind feedback, and thank you for choosing Four Points by Sheraton Ljubljana for your recent visit. We are delighted you thought our hotel is excellent. Visit us again soon. Kind regards, Anja Hribar, Marketing & PR Manager

Google

Cosy and modern hotel with spacious rooms and excellent bathrooms! The breakfast is one of best in its class, especially the fruit salad which is not the one from the can (as usual) but with big chunks of fresh fruit. The lobby looks great and the lobby bar offers a variety of snacks and good local beer. The dinner restaurant is suitable for a five-star hotel, so if you need a place for your conference, a very important business meeting or just a weekend SPA getaway, this is the place. It is far from the city centre, but near the highway, so it is easy to reach.

Dear Robert, I am delighted you gave us such an excellent review. We strive to go the extra mile for our guests. We renovated the hotel and collaborated with industries best designers and architects. I am happy you liked our lobby which is full of impressive features like the pendulum of the constant movement made by Karl Schlamminger and the custom-made authentic crystal lighting masterpieces. We are already looking forward to hosting you again. Kind regards, Anja Hribar, Marketing & PR Manager