Leider hatten wir einen enttäuschenden Aufenthalt.
Wir hatten für 1Nacht gebucht.
Die erste schlechte Erfahrung hattrn wir mit dem Babybett. Obwohl wir schon bei der Buchung bekanntgaben wurde uns beim Check in erst gesagt, dasa wir extra für das Babybett bezahlen müssen.
Am Abend hatten wir dann das nächste Ereignis und zwar, dass wir einen Stinkekäfer im Bett hatten.
Haben es nicht gemeldet.
Am nächsten Tag war leider ein zweiter Stinkekäfer an der Decke.
Draufhin haben wir dem Manager erzählt, was vorgefallen ist.
Uns wurde nicht weitergeholfen und es wurde ignoriert mit der Aussage "Die Hotelanlage ist in einem Wald, da kann so etwas vorkommen. Sie hätten in der Stadt ein Hotel buchen müssen, wenn sie keine Käfer wollen!" Das ist für mich keine Ausrede. In keinem Hotelzimmer dürfen Käfer sein. Schon gar nicht in einem 4 Sterne Hotel.
Würde nicht mehr dort übernacht. Nicht empfehlenswert!
2024-01-01
Trip.com T. M.
Trip.com
I have been using Ctrip and other platforms for more than ten years and have almost no comments. Let’s talk about what you’re not satisfied with:1. Could it be that the housing prices obtained by Ctrip are low? Several times, I was given the worst room on the entire floor. For example, this time, there was a room at the top of the floor, close to the workshop, with no view (every other room looked out to the forest), and this room had a concrete roof and construction site.2. Complaints about the hotel facilities - this shower room is extremely small, the folding door has a strange structure (the above two points are different from the promotional photos on the page), the switch is inconvenient and leaks; the shampoo pump is broken, and it can be released after pressing it ten times. Less than one milliliter (I don’t know if the room service forgot to add it, but it’s opaque and can’t be seen or opened). It's really unbearable for people who love cleanliness.3. I didn’t pay attention when booking the room/quickly ordered the breakfast. When I checked in, the front desk actively recommended breakfast and said it was cheaper to book now, as long as 'nine Euro'----but I charged 19 euros when I checked out/ Late, and regardless of the quality of the breakfast, it is not worthy of the 150 RMB ocean. I have been around the world for 20 years, and I have an English major with an eighth-level certificate. I can always understand the obvious pronunciation difference between nine and nineteen, so I don’t know if it is the waiter’s poor spoken language. It was still intentional. If it was 19 euros a meal, it would not be a deal at all. There was no dispute, the check-in and check-out were not the same waiters, so I left.I am going to Ruble again in a few days and will definitely not decide on this hotel again.
2023-12-30
Boris B. P.
Google
2023-12-29
Vaskrsija V. S.
Google
2023-12-27
Aleš A. H.
Google
Velmi příjemný hotel s přátelskou obsluhou, výborným moderním vybavením a skvělou polohou.
2023-12-25
Corina C. C.
Google
2023-12-23
Miran M. L.
Google
V tem času pptekajo gradbena dela. Dostop do Tesla polnilnic je malo otežen. V restavraciji pa je osebje zelo prijazno. Tudi postrežba je odlična
2023-12-23
Jelena J. K.
Google
2023-12-22
Elsa E. W.
Google
Bel hôtel, confortable. La piscine et le sauna sont grands et agréables. La chambre spacieuse. Le petit déjeuner varié. Parking sur place gratuit (le garage à 20 euros est excessif mais non obligatoire). Un peu loin de Ljubjana mais très pratique pour l'autoroute. Nous n'hésiterons pas à y revenir.
2023-12-22
Mirko M. K.
Google
2023-12-22
Trip.com T. M.
Trip.com
Very satisfied! very good
2023-12-21
Zvonko Z. T.
Google
2023-12-20
Roland R. H.
Google
2023-12-19
Andrea A. R.
Google
Excellent hotel with fine restaurant, internal parking, wide and clean rooms, fair rates
2023-12-19
ngo n. y. j.
Google
2023-12-18
Jimmy J. Z.
Google
2023-12-18
Panagiota P. P.
Google
Nice rooms, lovely breakfast. The only issue was that the air conditioning was inadequate in the rooms, and it wasn't just mine- everyone from my group had the same problem in their rooms, and since we visited in November it was a big problem.
2023-12-17
Rolf R. M.
Google
Tolles Personal und tolles Hotel
2023-12-16
Raymond R. G.
Google
2023-12-16
cpc c. j.
Google
2023-12-16
Martina M. V.
Google
2023-12-14
Carlo
Google
Ottimo hotel tutto il personale gentile e disponibile rimane in periferia ma e ben collegato super raccomandato
2023-12-13
Piotr P. K.
Google
A week's stay in a hotel, unfortunately a business trip and hard work every day, not a leisure one. Primož welcomed us very warmly at the reception. Gordana with her smile, Emanuel and Bojan, who were always happy and on the move, made our early breakfasts pleasant and very tasty. After returning from work late in the evening, Iris, always smiling and full of energy, took care of us in the restaurant. The bar was dominated by the irreplaceable dream team of Klemen and Angelo, and also Jan, professional bartenders, nice, getting along perfectly without words and remembering the guests' names. Thank you all for your care and concern during our stay at your hotel. See you on our next visit to the capital of beautiful Slovenia. Take care!
2023-12-13
Mateusz M. P.
Google
I stayed in hotel for multiple weeks. Service is super high quality, the food is alright however, there are not so many vegan option (breakfast especially, the products are not even marked if there are suitable for vegans). Facilities are okay, location is not perfect since its far from center/stores but it's close to the highway. My main issue is that for the last two week when I stayed there was a big issue with wifi connection
2023-12-11
Vladimir V. P.
Google
excellent hotel, delicious and varied breakfast… recommended!