Dear LexannaLexi, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LJUBLJANA. I would like to start by apologizing to you for the inconvenience you faced with your stay. I would like to inform you that due to our brand standards&safety, the windows should not open completely. I hope you will give us a chance by staying with us again. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at sevval.daylan@hiexljubljana.com. Sincerely, SEVVAL DAYLAN sevval.daylan@hiexljubljana.com