Dear Mr. Hawrylak, Thank you for your booking and your feedback. We are sorry we did not meet all of your expectations and for any inconvenience you had during your stay with us. What you experienced regarding the cleaning of your room is really a rare incident. Sorry to hear that you didn´t like our breakfast, we would really appreciate additional feedback and suggestions for improvements in order to further improve our service. We hope you had a nice time exploring Ljubljana city. We are sorry for all inconvenience caused. Kind regards, team Heritage
Poštovana ga. Zadar, hvala vam na ljepom komentaru, puno nam to znači. Uvijek ste dobrodošli kod nas. Pozdrav, vaš Hotel Heritage.
Dear Mr. Wessely Thank you for your kind words. We are happy that you have enjoyed your stay. And that you were satisfied with our services and our facilities. Kind regards from Ljubljana. Team Heritage
Dear Mr. Hackl, Thank you for your review. We are happy that you have enjoyed your stay. And that you were satisfied with our breakfast. We hope to host you again. Kind regards Team Heritage