InterContinental
Ahmad Alqabandi Greetings from Hotel InterContinental! Thank you for your feedback! We're glad to hear that you found our hotel very nice. While we do have a small lobby area, we understand it might not have been as spacious as you were expecting. We appreciate your understanding and hope that it didn't detract too much from your overall experience. If there's anything we can do to make your next stay even more comfortable, please let us know. We look forward to welcoming you back in the future! Guest Relations Team
Dear Miroslav Primoivici, Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We hope we have the opportunity to welcome you back to InterContinental Ljubljana soon. Regards, Guest Relations Team
Dear Mr. Folf, Thank you for staying at InterContinental Ljubljana and for taking the time to share your experience with us. We hope we have the opportunity to welcome you back to InterContinental Ljubljana soon. Regards, Guest Relations Team InterContinental Ljubljana 059128000 ljuha.info@ihg.com
Dear Mr. Frank, Thank you for sharing your initial feedback. I’m sorry to hear that your stay hasn’t started off as we hoped it would. The issues with the air conditioning, TV system, and limited options at tea time in our Club Lounge are disappointing, and we sincerely apologize for the inconvenience. Our team is working to address these problems, and we’re committed to improving your experience. Please don’t hesitate to reach out if there’s anything we can do to make your stay more comfortable. Best regards, Guest Relations Team Intercontinental Ljubljana
Dear Frank Wagner, Thank you for your feedback. We're sorry to hear your stay did not meet expectations, especially regarding the condition of the room and the lack of passion you felt from our staff. We apologize for the inconvenience at breakfast and understand your frustration. We will address these issues with our team to improve our service. We hope you might give us another chance in the future. Best regards, Guest relations team InterContinental Ljubljana
Dear Mr. Velickovic, Greetings from InterContinental Ljubljana! It brings us great joy to hear that you enjoyed your stay with us. Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards, Guest Relations Team InterContinental Ljubljana 059128000 ljuha.info@ihg.com
Dear Mr. Borut, Greetings from InterContinental Ljubljana! It brings us great joy to hear that you enjoyed your stay with us. Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards, Guest Relations Team InterContinental Ljubljana 059128000 ljuha.info@ihg.com
Dear Mr. Al Hashmi, Thank you for your wonderful feedback on your recent stay! We're thrilled to hear that you found our hotel to be one of the best you've ever visited, appreciating the elegance, stunning views, and prime location. It's great to know that you enjoyed the spacious room and the fantastic breakfast experience on the 20th floor—those city views are truly something special. We're sorry to hear that our concierge service didn't quite meet your expectations. Please know that we take your feedback seriously and will work on improving this aspect to ensure it meets the high standards we strive for. We’re delighted that you found the value for your stay reasonable, and we hope to welcome you back soon for another memorable experience! Best Regards, Guest Relations Team
Dear Ms. Arutyunova, Thank you for your feedback and for highlighting the cleanliness and ambiance of our rooms. However, we are deeply concerned to hear about the incident you experienced during your stay. We sincerely apologize for this serious breach of privacy. The situation you described is completely unacceptable and does not align with our standards of service. We are addressing this matter with our team immediately to ensure that such incidents do not happen again. Your comfort and privacy are our top priorities, and we deeply regret that this incident occurred. If you would like to discuss this further, please feel free to contact our team. We hope to welcome you back to our hotel very soon! Best regards, Guest Relations Team InterContinental Ljubljana 059128000 ljuha.info@ihg.com
Dear Ms. Kuo, Thank you so much for your glowing review! We’re delighted to hear that you had a fantastic 7-night stay and enjoyed every aspect of your visit, from the valet parking service to the spacious room and daily use of our pool and saunas. It’s great to know that our team could offer you a reduced valet rate and that you found everything to be just perfect in your room. We appreciate your feedback regarding the shared use of our facilities by non-guests. While we strive to maintain a peaceful environment for all our guests, we’re sorry that the occasional noise impacted your experience. We’ll certainly consider your comments to improve the atmosphere. It’s wonderful to hear that you enjoyed our breakfast selection and the convenience of nearby supermarkets and the city center. Thank you for recommending us, and we hope to welcome you back for another memorable stay in the future! Best Regards, Guest Relations Team
Dear Mr. Alonso, Greetings from InterContinental Ljubljana! It brings us great joy to hear you enjoyed your stay with us. Our guest's feedback is precious to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review. We hope to welcome you back to our hotel very soon! Best regards, Guest Relations Team InterContinental Ljubljana 059128000 ljuha.info@ihg.com
Dear Mr. Borovnjak, thanks for the wonderful rating. We really appreciate your feedback.
Dear Kyriakos Chadjiiordanis, Greetings from InterContinental Ljubljana! It brings us great joy to hear that you enjoyed your stay with us. Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards, Guest Relations Team InterContinental Ljubljana 059128000 ljuha.info@ihg.com
Dear Bogdan Slovyagin, Greetings from InterContinental Ljubljana! It brings us great joy to hear that you enjoyed your stay with us. Our guest's feedback is very valuable to us and helps us to maintain our high level of guest satisfaction, therefore allow us to thank you once again for your kind review. We hope to have the pleasure of welcoming you back to our hotel very soon! Best regards, Guest Relations Team InterContinental Ljubljana 059128000 ljuha.info@ihg.com
Dear Maryam , Thank you for choosing to stay with us at the Intercontinental Hotel and for taking the time to share your experience. We are thrilled to hear that you and your family had such a wonderful stay and found our hotel to be excellent in every way. It’s great to know that our location, luxurious rooms, and fabulous breakfast contributed to making your stay enjoyable. We’re also delighted that you appreciated the refined dishes at our restaurant and the impeccable service from our team, especially Lara. We’re glad you found our gym to be well-equipped and appreciate your understanding regarding the spa. Your feedback is valuable, and we hope to offer a more complete experience on your next visit. Thank you for your high recommendation! We look forward to welcoming you back for another memorable stay. Warm regards, Intercontinental Hotel Team