We don't reply as we think everyone has a right to have personal opinion and write a review. However we have to reply this one because all you have written is (with all due respect) big lie. When you made reservation via Booking you inform us that 7 adults is coming. In this case we offer you price for 7 adults. If you told us 2 families (4 adults and 3 kids) are coming we would offer you family ticket. We have mails that prove everything. Price for breakfast is public and publish and you were inform with the price (email exists and can prove everything). We won't mention and discuss your bad behaviour. We stayed professional all the time. There is more. You didn't want go to the last cable car ride and chairlift ride. Even though we told you it is the last one you decide to have a coffee at the restaurant. However we transport you and your luggage to the cottage. For free. You didn't even say thank you. However it was our pleasure.