This was my second visit and somewhat similar to the first. Both this year, and in 2022, I was in town bringing my little guy(s) to space camp. For proximity to NASA, South Shore Harbour Resort and Confence Center (SSHR&C). In 2022, the primary difference was we had a change rooms due to insects and other issues, this year we did not. Overall, after my second visit in two years, my primary take-away was the same, SSHR&C has a ton of potential with a great property, nice location and useful amenities, however, execution is just underwhelming. The property could be cleaner, more well lit, just up-leveled over all. I would rather pay a bit more and have the property slightly improved than spend a 3rd visit with the same sub-par experience.||Now, all of this said, I do have to give SSHR&C kudos, as I checked-in on the Sunday afternoon just before tropical storm Beryl hit. So, Monday morning we had hurricane strength storms, no power, etc. The hotel did a decent job of keeping things going and ensuring guests were taken care of. They still could have done more, but I was impressed that they did what they could to keep everything running on the generator, etc. ||If ownership and management would just put some TLC into SSHR&C, I do believe it could be an even better version of itself and provide a much better experience for those who find themselves staying here. I would not discourage anyone from staying here, just be realistic and understand it will be on par with a Holiday Inn.||Pro Tip: reservations include access to the South Shore Harbour Fitness Center. While not attached to the hotel, it is a very short distance away through the parking lot and is an awesome fitness and community center! Access is a great ammenity of being a guest at SSHR&C!!!
2024-09-22
neznan
Google
2024-09-22
neznan
Priceline
Positive: "" Negative: Shower was slimey, curtains were dusty, sneezed all night. More like motel grade experience.
2024-09-19
neznan
Google
2024-09-18
neznan
Priceline
Positive: As always Staff and the Frond Desk Staff make a great first impression and provide an excellent customer experience. Negative: ""
2024-09-17
neznan
Google
2024-09-16
neznan
Tripadvisor
I am writing this review because I think guests should be aware of the potential danger of staying on this property. Hopefully corrections will be made before serious injuries occur. |On the afternoon of August 17 my husband and I attended a friend’s 80 th birthday celebration. It was in a party room on the ninth floor of the hotel. About an hour (3:00 pm) after the start of the party there was a total power failure which we thought was temporary. After over an hour and a half there was still no power and the room began to get warm. They started to serve the meal. No management came up to address the situation to the group of over 40 people average age 70 and above. No backup generator. The bathroom was dark, no back up lighting. The elevator did not work and the only way down to the first floor was the stairs and the stairwell was pitch black, No emergency lights. Several guest were in wheel chairs. The hotel obviously had no emergency plan and we were fortunate that no one was injured. Around 5:00 my husband and I went down the stairs with two hotel workers holding their cell phones to light our way down 18 flights. We did not want to be trapped up there at nightfall. I learned from the party hostess that the fire department came and carried the remaining guest down the stairs at 7:00 pm. It was a total nightmare!!!|We have stayed on this property in past years and had events. The experience was always a positive one. Apparently management has changed and not for the better for the customer. A lingering question for me has been what if there had been a fire, how would be have gotten down to the first floor?|I would not come here again. Many better hotel and resort options in Galveston just a few miles away.
2024-09-11
neznan
Google
My wedding reception 2000!!!
Revisited this past weekend*
2024-09-11
neznan
Priceline
Positive: "" Negative: The hotel is infested with BED BUGS. We were there an hour and they were crawling out from every where, that?s how bad it?s infested.
2024-09-10
neznan
Google
Beware of this hotel if you use Expedia or any other pre paid hotel site. I prepaid for a two night stay & then they asked for a debit card for a refundable deposit. They charged me for a refundable deposit and then charged me for my prepaid rooms again upon check out. Then ghosted me when I called multiple times throughout a two month time frame to work with a manager to get it corrected. Currently working on suing them. Management is horrible. Customer service is horrible.
***After writing this review and threatening to sue them I finally received a call from
a manager and a refund. Two months later.
2024-09-09
neznan
Google
Definitely recommend!
2024-09-07
neznan
Priceline
Positive: "" Negative: ""
2024-09-05
neznan
Priceline
Positive: "" Negative: ""
2024-09-03
neznan
Google
2024-09-03
neznan
Google
I booked this hotel expecting a modern vibe, but instead got a delightful blast from the past! The bedding has been updated, but the room itself felt like a throwback to the hotels my parents used to stay in when I was a kid. They still have those old-school ice buckets and a vanity that seems straight out of a vintage movie. The rooms are well-preserved, but there’s no denying it’s got an older feel.
On the plus side, the staff was super friendly, and housekeeping did a great job during our multi-night stay. The views are lovely, and parking is convenient, which was a big win.
Would I stay here again? Probably not, but I can see this place being perfect for a couple wanting a bit of retro charm or for a conference stay. It’s got character—just not quite what I was looking for!
2024-09-02
neznan
Google
2024-08-30
neznan
Priceline
Positive: The Front Desk Staff do an AMAZING JOB! Negative: ""
2024-08-28
neznan
Google
Spent 5 days here for work trip and had a nice time.
2024-08-23
neznan
Google
2024-08-23
neznan
Google
2024-08-22
neznan
Google
Average hotel. Awesome location. Clean rooms. Pool was the best. Wish there were more English speaking staff as we had a hard time communicating with some of the housekeepers. The woman Cassie was very helpful, however. Awesome personality.
2024-08-22
neznan
Google
Beautiful place in and out. Staff was friendly and prompt with service. I'd recommend this place to anyone traveling to the area. Beautiful harbor/bay scenery right outside your window.