Urban Hotel
Preveri vsa mnenja, ocene, odpiralne čase ter kontaktne podatke za Urban Hotel,
hotel
v
mestu ljubljana.
Modne sobe v prefinjenem hotelu z elegantnim salonom/barom s prigrizki in zajtrkom.
Udobnosti
- Brezplačen Wi-Fi: Da
- Zajtrk: Da
- Brezplačno parkiranje: Ne
- Bazen: Ne
- Klimatizirano: Da
- Storitev pranja perila: Da
- Primerno za otroke: Da
- Restavracija: Da
- Prevoz do letališča: Da
- Fitnes center: Ne
Google
Great place to have a good night's sleep. convenient to city's attractions. Just the parking is a little work (walk). The breakfast is first class, with great services.
Tripadvisor
Points forts:||Hôtel très bien situé, à quelques pas de la partie piétonne de la ville.||Chambre (suite familiale) très fonctionnelle (grand frigo, volets aux fenêtres, airco, belle superficie, salle de bain répondant aux besoins...).||Possibilité de se stationner dans un parking public situé à 10 minutes à pied dont le prix est remboursé intégralement par l'hôtel.||Personnel agréable et serviable.||||Points à améliorer:||Vu le Covid, pas de buffet disponible au petit-déjeuner (ce qui était pourtant le cas dans d'autres hôtels visités dans ce pays). Petit-déjeuner servi à table avec des produits de qualité moyenne (pain industriel...).||Aucun équipement spécifique à disposition pour un hôtel de ce niveau.
Google
Big rooms, clean, nice breakfast, staff were very nice, near the river and old city. Would definitely come again.
Google
Very nice hotel in the city center. The room was comfortable and the breakfast excellent! I would recommend it.
Google
The worst hotel in the area. I had booked the room 5-6 months before and 3 hours before my arrival, they canceled my reservation ... and sent me to another hotel .. Unacceptable !!
Tripadvisor
Wir waren in einem sehr geräumigen Zimmer untergebracht, das modern eingerichtet war und auch ein schönes, großes Bad besaß. Zudem ließ sich das Zimmer mit Rolläden komplett verdunkeln, was gerade im Sommer sehr angenehm war. Hervorzuheben ist auch das Frühstück, das sehr lecker war und die Freundlichkeit des Personals. |Die Lage des Hotels ist perfekt, um die Stadt fußläufig zu erkunden.
Tripadvisor
Très belle chambre à l’apparence très propre jusqu’à ce que nous découvrions des morceaux de chips au sol qui nous ont montré que l’aspirateur avait été oublié… Personnel d’accueil très aimable et serviable. Petit déjeuner inclus très moyen, ni original ni mauvais. |Hôtel bien placé à proximité immédiate du centre ville piétonnier.
Google
Sehr freundlich und aufmerksam, gute Lage, wir waren sehr zufrieden.
Google
Très bel hôtel. On s'y sent bien. Beaucoup d'attention et de gentillesse. Petit déjeuner généreux. Je recommande vraiment 👍
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Great reception desk staff. Clean rooms and nicely appointed. Slow internet and small elevator. Would stay again
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Nice hotel, very good location in the centre of city, excellent breakfast
Google
Nice small hotel, very nice, great place in Ljubljana
Google
I absolutely loved this hotel. Big, nice rooms, great location, friendly staff, great breakfast. Couldn’t have been better. They even reimbursed us for parking at Tivoli Park. If I come to Ljubljana again, I would definitely stay here again.
Google
Lepa lokacija, zelo prijazno in ustrežljivo osebje. Edina stvar, ki nas je zmotila, so napisi samo v angleščini, tako meniji pri zajtrku kot vse ostalo. Konec koncev smo še vedno v Sloveniji in slovenščina je prvi in uradni jezik. Zato 5 z zadržkom. Vseeno pa se bomo zaradi pozitivnih stvari in prijetnega bivanja še vrnili.
Google
We had a lovely stay at the hotel. Nice location, the service was excellent, and the breakfast was fabulous! Spela (hotel manager ) was simply lovely. Recommended
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I hate leaving negative reviews for any business, especially in the middle of the pandemic, but our experience with the Urban hotel was so terrible that I feel I have to share this information with others. We had booked a room for one night at the Urban hotel for the 17/18th of January (Sunday to Monday night). We had to travel to Ljubljana from Austria for an urgent family issue, and, being aware that Slovenia is under strict quarantine rules, and many hotels may be closed, we made sure to search for hotels that actually showed availability for our specific dates. The Urban hotel clearly appeared as open across many platforms, and most importantly, on their own website, showing room availability for our specific dates. We booked the room 4 days prior to our trip, and received a standard confirmation email within minutes of our booking. We didn’t receive any additional follow up from the hotel after that, so we obviously assumed everything was fine and proceeded to take the 5-hour drive from Vienna to Ljubljana on Sunday. We arrived to the hotel around 7pm on Sunday, January 17th. When I rang the hotel buzzer, a woman answered, and when I told her we were there to check in, she simply said ‘Oh, we are closed madam’. I proceeded to explain to her that we had made the reservation directly through their website, we had a confirmation email, and we hadn’t heard a single word from them for the previous 4 days about them being closed. Without a single word of apology, she simply repeated that they were closed because the government had been forcing hotels to close due to the lockdown. I then became completely panicked and asked her what we were supposed to do, in nearly -11 Celsius cold on a Sunday night, and she simply told me she didn’t know, and perhaps we could call the Slon hotel nearby and inquire with them. And then, while I was still talking and pleading with her for at least some information or help, she simply hung up on me. Yes, in hindsight I of course wish we had called the hotel and triple-checked with them in advance that they were in fact open, but I simply assumed that they wouldn’t show themselves as open and available across multiple platforms (including booking.com, expedia.com, and their own website), for those specific dates, and wouldn’t accept our reservation and send us a confirmation email with all the details, if they were in fact closed. Btw, as of the time of writing this review their website still provides zero info about them being closed, and they still appear available for booking, for today’s date for example, across all of these platforms. In the end, we had to call many hotels, and only one appeared open in Ljubljana that evening – the Radisson Plaza. I am so grateful to that hotel and their caring and friendly staff for helping us out at a moment’s notice. I’m not sure what we would’ve done otherwise, but I strongly suspect we would’ve had to drive the 5 hours back to Vienna, as we didn’t particularly feel like sleeping in our car at -11 Celsius. It has now been 4 days since, and we still haven’t heard a single word from the Urban hotel. I of course get it if hotels have to close due to the pandemic. And I also get it that the pandemic has made it very challenging for businesses. What I absolutely cannot understand is why a hotel would still advertise themselves as open, confirm a reservation, and not make a single effort to inform their future guests that they’re closed before the guests make a long and difficult trip to stay at the hotel. And I ESPECIALLY cannot understand how someone can be so incredibly rude, callous and cold as to simply say ‘we’re closed’, without a word of apology, and then simply hang up on people from whom they accepted a reservation, without spending even a minute to try to help them figure out the situation or offer any advice whatsoever. So please steer clear of this hotel, it seems they won't lift a finger to help you if you end up in danger because of them.
Google
Tolles, zentral gelegenes Hotel. Große Zimmer, leckeres Frühstück, nettes Personal. Parkplätze für Hotelgäste sind in ca. 5 Min zu Fuß erreichbar. Kann man uneingeschränkt weiterempfehlen!
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