Veb Company, podjetje za trgovino in inženiring, d.o.o.

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Občasno tam kupim Motorex maziva in čistila za kolo, kake zračnice itd. Ta teden sem tja peljal kolo na popravilo in hkrati na letni vzdrževalni servis. Predtem sem se dogovoril, kdaj dostavim kolo, ko nimajo prevelike gužve in da mi potem vse uredijo v 2 dneh. Serviser me je vmes poklical, da sva se dogovorila glede menjave komponent (veriga, trak). Servis so zaključili v dogovorjenem času po akcijski ceni, za nadomestne dele so dali še popust. Kolo je kot novo, sem zadovoljen.

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Kolesarska trgovina kot so včasih bile!!! Danes so kolesarske trgovine kot fitnes centri, ogromne, zelo shiny, ampak brez topline in pravega vonja. Pošten, odprt in iskren pogovor / svetovanje, motivacija ni direktna prodaja, ampak priti do rešitve. Majhen prostor dobre energije in izjemno dobro založena, najdli boste tudi materijal, ki ga ne pričakujete v fizični trgovini, ampak samo na webu.

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Super prijazni in strokovni! 😃 priporočam!

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Dobro založena kolesarska trgovina. Spletno nakupovanje pa je katastrofa. Problemi z VEB Company in DPD, ker nisem dobil obvestila od DPD so po skoraj enem mesecu iskanja paketa le tega vrnili VEB Company oni pa še vedno niso vrnili kupnine...

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Very rude and unprofessional, overpriced - AVOID BY ANY MEANS! I needed a new part, so I went to see if they had the original Shimano's replacement. The older guy showed me a box from another manufacturer (probably not intended for road bikes, but some cheaper city bikes) and told me it was the same price as the original. Then I asked him what is the original - just to try and point out to him that I know what is the original (and its price/quality relation) and that I will not pay the same price for a lower-quality product. There he starts patronizing me, telling me he knows what the original is, but refusing to tell me, so I DO NOT ORDER IT FROM BIKE DISCOUNT FOR A CHEAPER PRICE. Long story short, I am sure he did not know what was original because he never went out of the store to see my bike. To make things even worse, he even said that Shimano has the same parts for all levels (Tiagra, Ultegra, etc.) - simply not true!! The original Shimano part on Bike Discount is around 9 Eur, and his price is 20 Eur. The irony is that shipping on BD is an additional 9 Eur, making the price very similar, so I never had the intention of buying it from there. However, after this disrespectful encounter, I will make sure to buy it someplace else. So if you are reading this darling, here is a free piece of advice: the only advantage you have as a small retailer in a small town, compared to online stores like BD, Bike 24, and Amazon is the personal relationship you create with the customers. Behaving as if you know the secret formula for Krabby Patty - when you don't, makes you look desperate and lose customers. For all others reading, for the love of god, please order anything you want from Bike Discount and do not let such people take your money. Spend it in some other bike shop, where people are friendly, honest, and deserve your support.

Spraševali ste me najprej po izdelku in nato še po informaciji o točni šifri izdelka. Ponudil sem vam ustrezen izdelek drugega proizvajalca in možnost dobave originalnega v dnevu ali dveh. Vašega kolesa ne rabim gledati od blizu, saj sem že takoj iz pulta videl kateri ležaj oz. dimenzija ležaja je ustrezna tako za vaše kolo, kot gonilke. In o moji neprijaznosti,... vkorakata v trgovino s prijateljem, sta takoj postrežena kljub temu, da sem stregel še tretjo stranko, hkrati vas še vljudno opozorim, da kolesa raje zapeljite v trgovino in da ga nikakor nikjer ne puščajte odklenjenega. Nabijanja o nekih originalih ali neoriginalih in Bike Discountih so nekorektna in lažnjiva. Ležaj na Bike Discountu je 4 eur dražji kot pa tisti, si sem vam ga ponudil in vsekakor ne stane 9 ampak 24 eur!

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Super nice customer service and nice / specific roadbike parts

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Prijazen prodajalec

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Mladi prodajalec zelo ok, serviser pa popolnoma nespoštljiv in vzvišen. Kar se pa tiče vseh pri njih zamenjanih in kupljenih delov pa so čisto vsi crknili zelo kmalu po izteku garancije, cca v enem letu tako da originalna kvaliteta oz. originalni deli zelo vprašljivi.

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Top kolesarska trgovina in servis. Prodajalec Medved polepsa dan!

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Super kolesa priznanih proizvajalcev, kvalitetna oprema, strokovni nasveti!

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Helpful seller. Not pushing seller.

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Velika izbira koles in pripomockov za kolesarjenje. Narocite lahko preko spleta in prevzamete v trgovini. Ob cetrtkih in petkih imajo zal odprto le do petih. Ob vikendih pa je zaprto.

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Brez problemov vrnil v trgovino oziroma zamenjal napačni artikl naročen sa spleta.

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Razna roba za kolesa in kolesarje ter kolesarke. Z dostavo na dom.