Eurosender d.o.o.

Eurosender

3.3 (186 mnenj)

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Eurosender: Mednarodne dostavne in logistične storitve

Eurosender je vodilno podjetje na področju mednarodnih dostavnih in logističnih storitev, ki vam omogoča, da prihranite denar pri pošiljanju po celem svetu. Ne glede na to, ali ste posameznik ali podjetje, vam Eurosender zagotavlja enostaven in zanesljiv način za pošiljanje vašega blaga.

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Z Eurosenderjem lahko izbirate med različnimi storitvami odvisno od predmetov, ki jih želite poslati. Na osnovi vaše izbire predmetov, bomo izbrali najboljšega ponudnika za vašo izbrano dostavno možnost. Zavarovanje ob pošiljanju in varno plačilo so samoumevni del naših storitev.

How Eurosender helps you save up to 70% on shipping costs

Z Eurosenderjem lahko prihranite do 70% pri stroških pošiljanja po celem svetu. Registriranim podjetjem ponujamo ekskluzivne ugodnosti brez vezave ali registracijskih stroškov. Poenostavite svoje obračunavanje s prejemanjem enega celovitega računa za svoje pošiljke. Napolnite svoj Eurosender denarnico in pridobite dodatne popuste na specifične storitve. Sistem Eurosenderja lahko integrirate v svoj lastni sistem e-trgovine, s čimer avtomatizirate svoj proces pošiljanja in povečate učinkovitost.

Worldwide Shipping

Eurosender vam nudi tudi storitve dostave po celem svetu. Ne glede na to, ali želite poslati paket, dokumente ali tovor, vam nudimo najboljše možnosti za mednarodno pošiljanje. Izberite med različnimi dostavnimi možnostmi za Evropo, Severno Ameriko, Južno Ameriko, Azijo in Afriko.

Other logistics solutions

Poleg dostave paketov in dokumentov, Eurosender nudi tudi druge logistične rešitve. Ponujamo prilagojen prevozna sredstva, dostavo pošiljk s kombijem, dostavo paletov v Evropi in še mnogo več. Sodelujemo z najboljšimi kurirskimi podjetji in nudimo tudi storitve zbiranja paketov.

Začnite pošiljati že danes in se pridružite tisočim zadovoljnim strankam po celem svetu, ki se zanašajo na Eurosender za svoje mednarodne dostavne potrebe.

Powered by Eurosender SARL, 9 Rue du Laboratoire, 1911 Luxembourg

© Eurosender. Vse pravice pridržane. Vse navedene cene so v EUR in vključujejo DDV. Pogoji uporabe. Politika zasebnosti.

Dostopnost
  • Dostop za invalidske vozičke: Da
  • Parkirišče dostopno za invalidske vozičke: Da
  • ponedeljek Odprto 24 ur
  • torek Odprto 24 ur
  • sreda Odprto 24 ur
  • četrtek Odprto 24 ur
  • Petek Odprto 24 ur
  • sobota Odprto 24 ur
  • nedelja Odprto 24 ur

Prikaz na zemljevidu

186 mnenj

Google
Absolut nicht vertrauenswürdig! Hatte die Abholung eines Paketes beauftragt, da es für mich ohne Auto zu schwer war, es selbst zur Post zu bringen. Als Lieferzeitfenster wurde für den gebuchten Tag 9 - 18 Uhr angegeben. Also freigenommen und den ganzen Tag zu Hause gewartet. Bis 16 Uhr war noch niemand gekommen, um das Paket abzuholen, daher den Kundenservice von Eurosender kontaktiert. Dieser hat mich nur an die (kostenpflichtige) DPD-Hotline verwiesen, wo man mir mitteilte, dass noch jemand kommt. Ist natürlich nicht geschehen. Also am nächsten Tag wieder bei Eurosender angerufen, die von nichts wussten. DPD teilte mir mit, dass die Abholung aufgrund von Zeitmangel nicht mehr möglich war. Toll, dass ich extra eine Abholung für diesen Tag gebucht hatte und niemand es für nötig befunden hat, mich zu informieren. Mir wurde jedoch versichert, dass am Folgetag das Paket abgeholt zwischen 9 und 18 Uhr wird. Selbes Spiel von vorne: bis 16 Uhr noch niemand da, Eurosender und DPD angerufen, "ich solle mich gedulden, es würde schon noch jemand kommen". Nichts da! Fazit: zwei (!) vollkommen sinnlos verprasste Urlaubstage, die ich komplett in der Wohnung verbringen musste, ohne dass das Paket abgeholt wurde. Habe in der Zwischenzeit DHl beauftragt, die das Paket innerhalb von 3 Stunden zuverlässig abgeholt haben. Nie wieder Eurosender. Absolut unzuverlässig und unseriös!

2019-08-07

Google
Eurosender advertise 2-3 days delivery time. As you can see our 2 packages are not even close to be delivered. We do not know when or will we get our stuff... Edit: as you can see on the photos one of the packages should be hopefully delivered today and the other one is in other country... they work with gls the worst “company” ever!

2019-07-29

Google
Although I was mad at them because of the bad service I must admit that they are great at unbeatable prices! the package was delivered home in 4 days!

2019-06-27

Google
The worst delivery service in Europe. I sent the package to Spain through Eurosender who in turn passed my delivery to DPD who then passed my packages to SEUR Spain. They "lost" the packages in Barcelona, ALL Customer services for all 3 Companies have not replied to my inquiries, they asked me for parcel number countless times and probably they will do it again in the reply to my comment but only for others to think they actually care. They don't. I am filling complaint with Czech and European authorities. The packages have returned to Czech Republic in the worst shape possible.. ripped and opened and with missing items. The delivery man didn't even helped me carry them to the first floor because he was in a "hurry". This will not end here, I will not stop until me and my friend who was supposed to receive the packages will get justice!

2019-06-26

Google
They will give you a headache instead of making your move easier! So let us start with my 1 month experience with Eurosender! I wanted to ship 4 boxes from Croatia to Greece, so like all of you have went to their website made all the steps scheduled the pickup day (all details set correctly worth mentioning) First episode: Pickup day, I asked my friend to wait for them from 9 am until 7pm! YES THEY NEVER SHOWED UP, we called they at 5pm the customer care blamed GLS and said ah they might be bit late after 6 or TOMORROW (since we do not have life or jobs and can stay at home waiting for them another day), their excuse the courier did not find the address it should be easily found on google maps, FOR YOUR INFO I COPIED THE ADDRESS FROM GOOGLE MAPS, LAIR! Second episode: I am tracking my boxes everyday, great they arrived Greece...eh no! what "Delivery/Collection Obstacle" email received informing me the boxes will be SENT BACK TO SENDER, what! I immediately contacted customer service, they said they are on top of it and will check with GLS (yes put all the blame on the courier, why I booked your service again?!) anyway after 3 days, i get a call from courier am coming to deliver your boxes (2/4) I contact Eurosender, guys where are the other 2 boxes, very rudely she request me to contact GLS "here you go their contact number fix it yourself", GLS said contact Eurosender! Anyway I received two boxes, sent the customer care GUYS MY OTHER 2 BOXES ARE ON THEIR WAY BACK, ah no this is normal they are late, GUYS I CAN SEE THEIR JOURNEY THEY ARE GOING BACK, oooops we are sorry we can not do anything!!!!!!! just wait when they arrive to Croatia tell the sender to refuse them then they will come again to Greece!!!! CONCLUSION, -THIS COMPANY KNOWS NOTHING ABOUT CUSTOMER SERVICE -THEY NO NOTHING ABOUT SHIPPING OR LOGISTICS -NOT WORTH PAYING THEM A CENT

2019-06-24

Google

2019-06-01

Google

2019-05-23

Google
beyond horrific

2019-04-28

Google
It has been almost 3 weeks since I have ordered pick up service from Eurosender, after exchanging emails with the staff and calling the courier company as my package was never collected due to various reasons, as the address that worked perfectly well with other delivery company, but became incorrect for Eurosender, and filling a complaint I can say that they do not even try to solve the problems that arise and due to their terms and conditions everything is being blamed on the customer and you will never get a refund for the service you have paid for. What is even more outrageous is that when explaining the reasons why the service was not provided they have the audacity to say that one of the factors is customer being a foreigner in the country from which the package has to be picked up and claiming that due to customers inability to speak the local language the order is nearly impossible to be carried out. Furthermore, according to them picking up something from dormitory is also impossible, thus, in this case, finding people in a block of flats should be also impossible if that is the logic behind this.

2019-04-16

Google

2019-04-11

Google

2019-04-10

Google
I've decided to try out Eurosender as I received few promo mails from them. I ordered a pick up during Friday for Monday morning. Filling in required info was easy using their website but they required payment in advanced. I am reluctant to pay for service in advanced (as business) but I said ok nevertheless. As soon as I completed registration I received 6 mails (you registered, order received, order confirmed, review your experience, tracking). 1 more mail followed from their sales representative confirming everything as replay to my initial inquiry. Due to sheer volume of mails I haven't bothered to open them all. Delivery distance was 200km so I assumed my package should arrive next day (Tuesday) or Wednesday latest. On Wednesday afternoon I sent my first mail asking where is my package. I got response that phone number I gave them was incorrect. This came as surprise to me as I copy-pasted seller info during registration. Therefore I start reading those mails I received. Order confirmation had a phone number I gave them so I picked up my phone and called that number. Seller answered and I got confirmation that my package wasn't picked up. I replied to Eurosender number is correct. Once again they requested alternative number. I sent yet another mail saying number is correct and copy-pasted seller signature (with info). One of those emails was indeed request for alternative number but the number they had was correct, and they must called in non-working hours. Why didn't they tried again or try to contact me I do not know. They confirmed delivery pick up (with original phone number) or Thursday. At that point they requested documentation for ADR and additional payment. I requested ADR documentation from seller . Seller told me there is not need for ADR documentation as stated on shipping invoice they gave Eurosender's courier. Shipping invoice stated exact weight in kg, classification of ADR and disclaimer that this shipment falls under exemption due to low unit number (shipment was 75kg max ADR amount was 333kg). I replied to Eurosender with shipping invoice and said they do not require additional documentation and that everything was explained in it. They replied shipping invoice clearly contains ADR and they require additional documentation. Then I had to copy paste disclamer. Then they requested additional documentation with exact specification of number of bags. Then I replied shipping invoice has number of bags on it! Then they replied documentation is ok but they require additional 20€.I replied that they are 4 days late, unable to use phone or read, and asked are they kidding for asking additional fees. They replied that they are only 3 days late and will not release shipment until I haven't paid. Giving me no choice I paid additional cost and they said they will deliver my package. Friday no package, Monday no package, and it arrives on Tuesday. 200km in 8 days. 24 mails received, 9 sent. Package contain some crucial items for my production and I had to stop it on Friday. It was closed until Wednesday. All in all this was worst experience I ever had with any transport agency. It cost me a lot more than I bargained for. Now I'm off to post this review on as many sites as I can.

2019-03-12

Google
Professional services.

2019-03-02

Google
Horrid customer service, they never showed for the pickup, although I received a confirmation with the date and time. The driver also called to confirm the time and then he never showed up. I had a flight the day after, I called the customer service and they deal with you like rubbish, just advising to cancel the order and they don't care about your stuff. Don't buy from them, because if the driver doesn't show up they say it is not our responsibility and you have to chase the courier company. terrible terrible experience.

2019-02-02

Google
Fast and kind with a good price!

2019-01-18

Google
Not using your services ever again unless you stop doing business with GLS

2018-12-21

Google

2018-12-19

Google

2018-12-17

Google

2018-12-14

Google
Never again! VERY BAD SERVICE! Shipped a piece of furniture with them. It was delivered broken. I only found out once i opened the box (obviously after the delivery person had left) I had booked insuranse, so I was hoping to get reimbursed. However, they refused!! Claiming the damage should have been claimed at the time of delivery. VERY UNFAIR AND UNTRUSTWORTHY PEOPLE!

2018-12-13

Google
Sent two suitcases, arrived almost a week late, contents smashed. No problem, I paid for insurance - didn't sign on delivery because they left them at the door. No problem, they forged a delivery note and signature. Now they won't reimburse me because everything was delivered fine (check the signature!) You can't put 0 stars, but this is a 0 star review.

2018-11-14

Google
Also der Service der Firma ist mit Vorsicht zu geniesen. Alle Angaben wurden nicht gehalten. Anstatt drei Tage Lieferzeit waren es 11 Tage Lieferzeit. Die Angaben des Kundenservices waren nichtssagend und unfreundlich. Ich würde niemanden empfehlen mit dieser Firma wa szu versneden. Viel zu teuer für den Service, den Sie bieten

2018-11-05

Google

2018-10-27

Google
Our Son went to Belgium. Before we sent 4 parcels from Portugal to Belgium. We have chosen the Eurosender for the shipment. We took care to prepare everything properly (2 suitcases and two large boxes, in total 80kg, very well packaged). We reviewed our data and the destination data to ensure that all data was correct. We made additional insurance because we felt we should mitigate the risk that something might be less good (which is possible, since this type of transport depends on many variables). We were informed that the order would be delivered within 4 days. It was collected on 3 September morning in the interior of Portugal and delivered on 7 September in the interior of Belgium in the early morning. 4 days!. The two boxes and the two suitcases delivered with no problems at all. Were we lucky? Probably. It went well and that was a great result for us. The transport partners were HCF (a portuguese company) and GLS. About the other reviews, my practice tells me that normally who is well served does not write reviews (in fact, we've good reviews here), who is poorly served writes. I believe and respect the reviews I read here, so I write mine. I also believe that each of us must play its part and contribute to improve the service. Thank you Eurosender services for the support and information that gave to us. Thank you me for the good work that we've done preparing everything, doing our job, so that everything went smoothly. Good price, good work.

2018-09-11

Google

2018-08-31

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