UPS Deeside

1.8 (50 mnenj)

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Dostopnost
  • Dostop za invalidske vozičke: Da
  • Parkirišče dostopno za invalidske vozičke: Da
  • ponedeljek 8. do 19. ure
  • torek 8. do 19. ure
  • sreda 8. do 19. ure
  • četrtek 8. do 19. ure
  • Petek 8. do 19. ure
  • sobota Zaprto
  • nedelja Zaprto

Prikaz na zemljevidu

50 mnenj

Google
It’s been 10 days since I ordered my parcel and still hasn’t came hoping it will come today

2024-09-23

Google
Closed all weekend!! Can’t even go get my parcel which has been delayed at this facility since Friday morning. An they don’t work weekends!! Useless. 1 star is too much

2024-09-21

Google
Absolute waste of time this company . My parcel has been out for delivery for 2 days now . Seems like they can't even do that properly use dph you might have a better service

2024-08-30

Google
Had message that they would deliver on Thursday, on Wednesday had message they would deliver that day! End of Wednesday got email “sorry they missed us” - they didn’t miss us because they never turned up on Wednesday! I phoned the call centre on Thursday morning, they said delivery would be Friday, then got email “recipient changed the delivery day!” What? Then got an email later on Thursday - “sorry they missed us” again - erm no you never! Got email Friday - delivery between 11-1pm that changed to “end of day”. If it does t show up today it can be returned to supplier who I will ring and confirm what has happened in this shambles of a delivery - yet again.

2024-08-30

Google
Said my delivery was coming on the 29th then sent me a message to say the 28th waited in and then rang and they said no wint co.e today will be tomorrow Never had a delivery company ever and I've used them.all

2024-08-28

Google

2024-08-06

Google
The worst experience. I had a courier which was supposed to be delivered on Friday, but no delivery attempt was made and I had to wait all day and the delivery was just postponed to Monday. No calls, no notifications, delivery just getting postponed. Terrible experience.

2024-08-02

Google
As usual, UPS failed to deliver, with "street number incoorrect" and "Shipping address provided is either incorrect or incomplete"! 1. I was at home and have cctv, and the van was outside my address at 9:48 this morning, and drove on without even getting out. See image. (It was raing though, so perhaps he didn't want to get wet?) bless him. 2. I called UPS customer servives, (In USA!) and they confirmed that the address on the parcel was the same as I confirmed to them. They said they had spoked to the depot and theyt would contact me on the phone number I provided. Not had any conntact! This has happened before with UPS deeside and last time I had to arranged to collect the item myself from the depot the next day, when I got to the depot I was told that it was out for delivery on the van again, so went home again, but the parcel did not arrive and yet again got a message stating that there was a problenm withh the address. So I had to go to the depot again the next day to collect.. Utterly pathectic service...

2024-07-09

Google
Not the delivery depot at fault, but both the website and app for UPS is utter garbage.

2024-06-14

Google
All data was submitted whilst booking using the UPS booking website systems. Three copies of the invoice are fitted in an envelop which is fitted on the box. And still the shipment is blocked "A missing commercial invoice is causing a delay. We are working to obtain this information." Some one is not doing his/her job. And not for the first time. UPS didn't contact me. Had to phone myself to get the bureaucracy and box ticking systems moving again.

2024-06-06

Google
Has anyone a contact number for the depo?

2024-03-13

Google
I thought UPS were supposed to ‘the’ premier parcel company? What a load of rubbish - no option to reschedule a delivery without creating and account… created an account but only given USA address option?… phone number for customer service useless…

2024-02-26

Google
Terrible service. Three attempts to deliver a parcel during working hours Monday to Friday (obviously Im not there, I'm at work) no option to leave in a safe place, no attempt to deliver to neighbour. Calling customer service was equally as bad, I used my lunch break to call to consent to leave my parcel in a safe place, the couldn't do this on the phone so sent a link, link didn't work, called on Saturday to see if I could collect from depot & closed on a Saturday so now have to start work at 8am Monday morning until 5:30 & then add another hour on to my day to travel after work & collect my parcel. Horrible company

2024-01-13

Google
Had to Collect My parcel from the depot myself in Deeside. Was supposed to be a Christmas Present, but by then it was too late. Had no Apology from them or anything. Never had a problem with any other firm, just this Usless lot. Avoid UPS ppl!!!

2023-12-31

Google

2023-12-11

Google
One word to describe the service SHAMBLES. After initially being told verbally and via email my order was being delivered on the 29/11/23 then the 28/11/23 with multiple time slots to then be told it was back to the 29/11/23 to then fail on delivery times and still waiting!! Any other currier rather than UPS 😡

2023-11-29

Google
Worst service ever, driver doesn’t even turn up and says missed delivery as no one at home. 4 attempts and still no parcel. Avoid

2023-11-22

Google
I’ve filed for an investigation into the disappearance of my parcel on the 19th of September and I haven’t heard anything back not even an email or a phone call. So if I don’t hear back within the next week I will take this matter to trading standards.

2023-09-28

Google

2023-09-25

Google
Do not understand any circumstances use this company. No delivery, lied to constantly treated as an idiot accused of not paying my customs charges even though proof of payment was sent. Go elsewhere do not use

2023-09-06

Google
Only gave one star so I can leave a review. Refusal to deliver package even though I emailed proof of custom fees paid in full twice. Constantly attempting to talk to someone to resolve the issue but again without success. Lied about trying to make delivery as I have a camera and nobody came to my house from UPS. Customer service is non existent my one and only encounter with this unprofessional company will never use them again. Stay away!!!

2023-09-06

Google
Deeside absolutely useless failed collection after failed collection and all you ever get is “sorry the driver has left the area “ the access points in Wrexham won’t take anything bigger than a postage stamp so are unfit for purpose

2023-08-10

Google
Ups driver delivering to Marlboro Ave today at 10.00 I was crossing the road with my two dogs and on a walker following major surgery two weeks ago The driver started to reverse into Palmaston Road knowing I was there He stuck his head out of the window and shoulted at me and continued to reverse. I asked if he could just wait a minute but he stormed off. RUDE and ignorant

2023-08-10

Google

2023-07-03

Google
Good staff easy to unload

2023-06-18

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