I made 2 journeys with the company. My experience is sour, I would not recommend it. But, possibly, I would book again with them, because of price and timetables. But, I recommend before booking a trip, to check other transport options with other companies. Keep in mind that it is a shared transport with a maximum of 8 people (plus the driver), that the cheapest pick-up time is flexible and that there is a time window (2 hours). This last mentioned is confusing in the booking process through the website and is what ended up hurting me on the second journey. Despite having selected a desired time for pick up, 24 / 30 hours before departure, you can be informed that it will be brought forward by 2 hours (which ended up being a disadvantage for me on my second journey).
I will relate my experience and you can draw your own conclusions. The first journey I booked was in the morning (7:30), it was perfect in terms of pick-up time and journey time (from Ljubljana Railway Station to Ljubljana Airport). Although the day before, I was informed of up to 3 changes in departure time. They apologised for the confusion. The second journey was the worst (from Ljubljana Airport to Trieste Airport). I had to cancel the first booking of the journey, because I found out that there was a margin of 2 hours. I had to make it again to make sure that the departure time was the desired one and not 2 hours earlier. The selected departure time was 16:45. The morning before I was informed that it was 2 hours and 15 minutes earlier. A major disadvantage if you have organised the morning, having to lose an hour and a half. The argument I was given when I expressed my disagreement was that it was due to the forecast of heavy traffic. In reality it was due to the 3 stops that the van had to make to pick up other passengers (adding 45 minutes to the journey). An hour and a half journey took 2 and a half hours. One last recommendation: when choosing the desired departure time correctly in the booking process, put directly 2 hours more, i.e. if you want to leave at 16:30, indicate 17:30/18:00 (by the window of hours).
2022-07-29
Jo M.
Google
2022-07-27
Tadej O.
Google
2022-07-26
Peter N.
Google
Not efficient and disorganized. Just take a taxi. Not worth the hassle.
2022-07-22
Lisa D.
Google
Ieri sera 21/7 sono scesa dal volo amsterdam-venezia alle ore 00.30 (volo in ritardo di 35 minuti circa), premetto che il pullman l’ho prenotato molte settimane prima e pagato 80€, sono stata lasciata all’aeroporto di Venezia poiché ero esattamente 3-5 min in ritardo rispetto alla prelievo previsto a 00.45. Alle ore 00.25 ricevo un messaggio da parte dell’autista che con solo 20 min di preavviso mi annuncia che sarebbe partito ai 45 e che in caso di problemi o ritardi avrei dovuto chiamare un numero di emergenza(da cui non ho ricevuto risposta, nemmeno oggi), a quel punto chiamo direttamente il mio autista per pregarlo di aspettarmi 3/5 min massimo in più, lui rifiuta senza porsi il minimo problema (la mia destinazione era Trieste). Mi son ritrovata a ritirare il bagaglio a 00.44, ciò significa che 3 4 minuti dopo avrei potuto raggiungere l’autovettura. Trovo l’episodio davvero assurdo per una compagnia che si occupa di fornire un servizio di trasferimento da/per gli aereoporti. Prestare molto attenzione a questa compagnia!
2022-07-21
Grace P.
Google
2022-07-20
Francisco H.
Google
Puntualidad en la recogida y limpieza del vehículos, muy profesionales y atentos.
2022-07-20
Nat L.
Google
GoOpti took me from the Airport in Venice to the one in Ljubljana and the service was awesome! The van is clean, spacious and comfy, the journey was quick and easy and the driver incredibly nice! Top Service!
2022-07-10
Aldijana S.
Google
My flight was late 1h and driver didn't want to wait.
2022-07-08
Anže L.
Google
Always using goopti when looking to get from A to B hassle-free. Last ride Venice-Ljubljana, the van arrived spot on, texts and emails received beforehand, great communication. Compliments to driver Damjan for putting safety first on the road, also great and knowledgeable guy to talk to. Reasonably priced for the level of service.
2022-07-01
Nikola T.
Google
You will never get e refund, and if you do by sending 100 emails, they will not redeem your coupon money if the booking is of a smaller value of the coupon. Don’t recommend this company.
2022-06-26
Vesna L.
Google
2022-06-20
Daša K.
Google
Pozdravljeni, pisem ker sem sokirana nad obnasanjem vasega voznika dne 15.6.2022, ura 15.10, Na BLedu. Vas voznik sivega kombija me je najprej izsilil na kriziscu, se dobro za hitre reflekse, da nisem trcila vanj. Ko sem mu potrobila, da me opazi in zmanjsa hitrost na kriziscu, mi je starejsi ‘gospod” pokazal sredinca. Jaz in moje sopotnice smo bile osuple in vam sporocamo, da naslednjic za prevoz na letalisce, sigurno ne poklicemo vas. Vam pa predlagam, da zaposlene naucite kulturnega obnasanja.
Lp
2022-06-15
Rado L.
Google
2022-06-13
Maurizio S.
Google
Preciso e veloce
2022-06-06
M
Google
2022-05-24
Slavica H.
Google
Točni in zanesljivi. 😊
2022-05-24
GL H.
Google
Bad performance and rude driver in the airport, he said to customer FX words . Please notice that and train him. Zup010
2022-05-15
Zala S.
Google
2022-04-30
Martin L.
Google
Very bad experience with transfer. It took more then one hour from the Ljubljana airport to my location for my in advanced booked Goopti transfer. Transfer was given to Goopti partner provider, an unprofessional driver who was picking up new clients on the airport for 20% lower price and changing transfer route to their needs. Organisation of the transfer was pure torture. The driver behaviour was extremely unprofessional and Goopti reply was full of misleading information. They replied that tour route was already confirmed in advance. That is not correct as more than 80% of clients were new customers directly from the airport. The driver was super confused as to who should be at which address and he was in a hurry to deliver some of the new clients who had train leaving soon from Ljubljana. He simply ignored the fact that my address was just next to the first stop in Ljubljana. So he passed next to it and then returned again to the same address after leaving all new guests at their addresses. Just terrible and unprofessional service in general.
2022-04-29
Sašo K.
Google
2022-04-24
Ivanče B.
Google
2022-04-22
Saša C.
Google
2022-04-19
Gregor K.
Google
terrible service, take a bus instead
2022-04-15
Valdas K.
Google
Would not recommend...0 flexibility...If you make a mistake by entering wrong pick up date, then you can't change it... absolutely insane. Lost 22 eur. like nothing...