If you need a genuine Ivor Williams part for your trailer, this is the place to go.
I picked up a new bed for my gx126
I was met by a brilliant young lady who couldn't do enough to help me, I quickly got loaded up, then I noticed I had a small problem with my trailer which need a new part, not only did they get me the parts but they fitted them too.
Absolutely amazing service.
Thanks to you all.
2024-06-11
neznan
Google
End to End Customer Experience is equally as important as the quality of the product you sells which makes After Sales support a vital pillar of every past, present and future sale for an organization. Ifor Williams Trailers has their model dialed in for excellence. I recently had the pleasure of working with an exceptional IWT representative, Mariana, whom I believe reflects the ethos of the entire IWT team. Pleasant, knowledgable, communicative and hyper-responsive. She set a high expectation level from our first engagement point and only overachieved from there. Could not have asked for more, would not have expected more but she was over the top delightful throughout my whole customer experience. I’m very eager to work with Mariana and the whole IWT team again soon!
2024-01-07
Oddaj svoje mnenje
Kontaktni podatki
Deeside Industrial Park, Deeside Industrial Estate, Welsh Rd, Deeside CH5 2LR, United Kingdom