Stari pisker steakhouse
Natalija, hvala za vaš obisk in odlično oceno. Veslei nas, da vam je bilo v naši restavraciji všeč. Oglasite se spet kmalu na nove kulinarične podvige.
Damjan, hvala za vaš obisk in povratno informacijo. Oglasite se spet kmalu, da bomo lahko vašo izkušnjo dvignili na še višji nivo.
Thank you for your visit and great review. We look forward to your return visits in advance.
Hvala za vaš obisk in odlično oceno. Že vnaprej se veselimo vaših ponovnih obiskov.
Martin, hvala za vaš obisk in povratno informacijo. Že vnaprej se veselimo vaših ponovnih obiskov.
Dear Mr Daniel Tokič. Thank you for your feedback. We are sorry to hear that you were dissatisfied with our service. Your complaint requires a response from us to clarify the situation, as your allegations are inaccurate and unjustly tarnish the reputation of our establishment, which appears to be your intention. Based on your reservation, you had requested a picanha steak for this specific date, which we confirmed. You may have looked through our A la Carte menu on our website and observed that we provide three distinct products, each with the same steak name: - Flambéed picanha steak; - Portion of grilled picanha steak; and - A whole picanha weighing approx. 1,5 kg, which is partially pre-grilled on our grill and then served to guests in thin slices for them to grill on the tabletop grill. You have not indicated during your reservation which type of picanha you would prefer. When you arrived at the restaurant, you declined the offer of picanha, which had been cut into three steaks weighing approximately 1 kg in total. You stated that this did not meet your expectations and that the taste of the meat in the separate steaks differed from that of the meat in the whole piece. However, your claim is both incorrect and illogical as picanha, when cut into steaks, can be cooked on a tabletop grill and will taste exactly the same as that from a whole piece. You then suggest an unpleasant reality, that you were attended to by three waiters. Please note that in our establishment we have a head waiter responsible for guest management and order-taking, whilst assistant waiters serve and clear tables. However, you also assert that the head waiter was inhospitable towards you... THIS IS FACTUALLY INACCURATE AND FRANKLY, UNTRUE. The head waiter politely apologised for the issue with the picahna and even offered you the option of a table in the bar or garden. Therefore, in this instance, you are also presenting a falsehood. You ordered a serving of BBQ pork ribs and a burger. From the menu, you opted for a medium-rare burger which was acknowledged by the waiter. The burger was served to you, and you ate it without complaint. It is unclear why you are now writing otherwise. The menu displays all prices, including those for extra BBQ sauce, which you were charged for, and not for any take-away packaging. Furthermore, our waiter did not charge you for a drink, which may be considered a small gesture on our behalf, given your perceived dissatisfaction with the picanha. We apologise for your disappointment in our restaurant and regret that our alternative offer of another steak was not accepted. Thank you for your understanding.
Željko, hvala za vaš obisk, odlično oceno in pohvale. Veseli nas, da ste bili navdušeni v naši restavraciji. Že vnaprej se veselimo vaših ponovnih obiskov.
Thank you for your visit and great review. We look forward to your return visits in advance.
Thank you for your visit and great review. Check back soon for new culinary ventures.
Thank you for your visit and great review. We are glad that you were satisfied with the service in our restaurant. We look forward to your return visits in advance.
Thank you for your visit and great review. We look forward to your return visits in advance.
Thank you for your visit and great review. We are glad that you were satisfied in our restaurant. We look forward to your return visits in advance.
Hvala za vaš obisk in povretno informacijo. Veseli nas, da vam je bilo v našem lokalu všeč. Že vnaprej se veselimo vaših ponovnih obiskov.
Gracias por tu visita y excelente reseña. Nos alegra que haya quedado satisfecho en nuestro restaurante. Esperamos sus visitas de regreso por adelantado.
Lado, hvala za vaš obisk in odlično oceno. Veseli nas, da ste bili zadovoljni v naši restavraciji. Že vnaprej se veselimo vaših ponovnih obiskov.
Thank you for your visit and great review. We are glad that you were satisfied in our restaurant. We look forward to your return visits in advance.
Ema, hvala za vaš obisk, odlično oceno in pohvale. Že vnaprej se veselimo vaših ponovnih obiskov.
Bernarda, hvala za vaš obisk in povratno informacijo. Že vnaprej se veselimo vaših ponovnih obiskov.
Thank you for your visit and great review. We are glad that you were satisfied in our restaurant. We look forward to your return visits in advance.
Matic, hvala za vaš obisk in odlično oceno. Oglasite se spet kmalu na nova kulinarična razvajanja.
Andrej, hvala za vaš obisk in top oceno. Že vnaprej se veselimo vaših ponovnih obiskov.
Thank you for your visit, excellent rating and compliments. Visit us again soon for new culinary ventures.
Vladimir, vas smemo vprašati s čim smo si zaslužili tako "dobro" oceno?
Thank you for your visit and great review. We look forward to your return visits in advance.
Thank you for your visit and great review. We look forward to your return visits in advance.