Shambala
Dear Emetrix, I apologise for the late reply, I am currently on sick leave due to an operation. I regret the bad experience you had with our waiter, who was not following our protocol. Due to his inexperience and misinterpretation of covid restrictions with regards to the restaurant opening time, he miscalculated the time span that was still available for service. We have had a serious conversation with said waiter to ensure that this will not happen again. We would greatly appreciate it if you considered giving us another chance at another opportunity. I hope you accept our sincerest apologies. Florijan Virant, Manager