Europcar Slovenija Ljubljana Downtown
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- ponedeljek 8.00 do 18.00
- torek 8.00 do 18.00
- sreda 8.00 do 18.00
- četrtek 8.00 do 18.00
- Petek 8.00 do 18.00
- sobota 8.00 do 13.00
- nedelja 8. do 12. ure
Google
Google
Nuena atención y amables. Antes de alquilar fotografía sl detalle el vehiculo .
Google
Cuidado!!!! Son unos estafadores de cuidado se quedan con el dinero del depósito y te añaden cargos extras que en mi caso fue de un roce de contacto de puerta que la “reparacion” son 90€ que además ese roce el coche ya venia con el, revisen bien cuando vayan a alquilar un coche antes de firmar nada. Europcar es una empresa de estafadores ya he visto reseñas iguales a mi caso de toda europa. Una verguenza.
Google
I returned the car rented from them at their parking and everything was nice. The car was in the same condition as I took one week before, without scratches. Next day, I receive the invoice and I am surprised to see a charge of 541.5 EURO for a "Scratched (Rear Right Bumper)". The check was not made in my presence, they checked the car later. They made a picture where you don't see any scratch and you don't understand anything. I tried to discuss with them, to clarify the problem, but they ignore my emails/phone calls for one month. Terrible experience, I was renting from Europcar for many many years without problems, but this episode left me speechless. They basically took 500 EURO from me without explanation.
Google
The van that I rented was ok, but I'm giving them 1/5 because of the office. Very unprofessional people. They told me that I'll get my deposit money back in day or two. After a week, money was still not transfered so I called them. A guy told me that he's going to check with financial department and that he's going to call me back. He never did. So after few more days I called again. This time they didn't want to answer to my calls. After 15 minutes a guy answered and told me that I should call financial department by myself!!!? I called them, but nobody answers that number. Really disappointing.
Google
Only 3/5 mainly because of the really bad communication in this agency : they tell you to pick the car by yourself after the paperwork (in a big dusty parking near the bus station) and no one from Europcar is there to do the check-in with you. They just gave us a paper in slovenian with pictures in black in white of the car, so you could not tell where the existing damages were exactly on the car. We saw scratches on the car that were not on the paper so we had to go back to the agency and ask for an Europcar employee to come with us and take the additional pictures. We were no even sure he added them on the file. So we lost a lot of time during the check-in, they didn't really seem to care (whereas there is a lot of money at stake for us as customers). Otherwise the car was ok during our trip and the check-out was quick at the end. Will not rent with this agency again anyway, not very professional and too stressful for the customer.
Google
After handing the car back I was told I would have to pay an excessive cleaning charge. Make your own mind up whether the attached photos that they sent me justify an extra 35Eur? They attached my rental agreement which was in Slovenian so not much use for me! I asked them to review the charge and they didn't respond.
Google
We rented a car here and everything was great ! They upgrated our car and were nice about some delay for the return. Thank you !
Google
Had an excellent experience. Booked the cheapest vehicle, but ended up with a double upgrade and got a VW Passat, which was very nice. Friendly and helpful staff. Thanks.
Google
Équipe professionnelle et aimable
Google
WARNING! Do not go to this car rental company under any circumstances! Everything was ok at the beginning, then 2 after returning the cars, the 800 € deposit was suddenly debited from my account. I took several photos of the car when I picked it up and when I returned it and could not find any damage. There was no reply to my e-mails to Goldcar and Europcar (5 e-mails have now been written for over a week). There is no damage report, no invoice and no information to why the money was debited from my account. As soon as I am back in Germany, I will get my lawyer involved. Very poor customer service! WARNUNG! Geht auf keinen Fall zu dieser Autovermietung! Alles ok am Anfang, dann wurden mir 2 Tage nach Rückgabe der Autos auf einmal die 800 € Deposit abgebucht. Ich hatte bei Abholung und bei Rückgabe mehrere Fotos von dem Auto gemacht und konnte keinerlei Schäden feststellen. Auf meine E-Mails an Goldcar und Europcar wird nicht geantwortet (mittlerweile 5 E-Mails seit über einer Woche geschrieben). Es gibt keinerlei Schadenreport, Rechnung und Information, warum mir das Geld abgebucht wurde. Sobald ich wieder in Deutschland bin, werde ich meinen Anwalt einschalten. Unterirdischer Kundenservice!
Google
Google
Great car rental. All went really well.
Google
Très bien! Tout a été parfait. Bravo pour l’accueil.
Google
Not releasing credit card reserved amount 2 months after returning the car properly. The customer support is impolite and non responsive. Stay away from this company!
Google
J'ai eu une très bonne expérience, je vous conseille de prendre l'assurance tous risques pour éviter tout problème, surtout que le véhicule n'a pas été donner n'y rendu avec un membre de l'agence (ce qui empêche toute vérification de celui-ci). Le véhicule que nous avons eu, une Clio GT orange était très propre, ce qui a vraiment rendu la conduite agréable. Le personnel de l'agence était très agréable et communiquer en anglais se faisait facilement avec eux. Penser juste à rajouter vous même l'essence pour éviter de payer un coup supplémentaire.
Google
Nous avions des appréhensions quant à la location d'une voiture auprès de cette agence qui avait reçu plusieurs avis négatifs. Toutefois, notre expérience s'est avérée très positive. Nous avons reçu la voiture à l'heure convenue et avons payé 90€ pour une journée, incluant l'essence et l'assurance, malgré notre âge de moins de 21 ans. Il est important de noter que toutes les voitures ont un abonnement péage, ce qui permet d'emprunter l'autoroute à moindre coût. Cependant, je recommande plutôt d'emprunter les petites routes, plus pittoresques. De plus, la possibilité de rendre la voiture même après la fermeture de l'agence est très appréciable. Le seul bémol est que nous avons eu l'impression que le prix de l'essence était un peu gonflé.
Google
Fantje so neverjetno prijazni, in ustrežljivi
Google
We had a very good experience. We hired a car for 2 days to visit Piran. The car was excellent and the entire process was smooth.
Google
전화를 통해 연장한 렌트예약을 확인하러 갔을때 독일에서 렌트한 것이라 시스템이 달라 슬로베니아에서 확인이 불가능했습니다. 그러나 그녀는 전화와 이메일 등 여러 수단을 통해 독일에 확인을 시도해주었고, 내가 메일을 통해 궁금한 사항을 받아볼 수 있도록 도와주었습니다.
Google
Just rubbish. They send you to the wrong place with all your luggage, then you have to walk across town to their actual office. The car we got had a dead key fob so we couldn’t lock it or open it half the time (also meant the engine wouldn’t always start). Zero apology for the poor service when we returned it either.
Google
Estafadores , alquilamos el coche con dos sillas para niños ( 100 € las 2 sillas 6 días ) y nos dejaron unas sillas malísimas , sin isofix , incómodas y sucias . Cuando hemos devuelto el coche nos han obligado a firmar que la tapicería trasera estaba sucia ( no ponen protectores para los pies de los niños) . para cobrarnos un extra de limpieza . El empleado de europcar en ningún momento mostró interés en solucionar la situación y su único objetivo era cobrar el extra . Se aprovechan que vas con prisa para facturar y, pese a que limpiamos las pequeñas manchas de barro que podía haber, nos hizo firmar el recibo igual . Obviamente lo reclamaremos . No contratar con europcar
Google
Perfect location for 7 days in august. We had no problem and the car was perfect. I recommand this Europcar.
Google
We have always had good experiences with Europcar in the past. We had a friendly welcome, great baby and kids chairs for the car and an almost brand new car. Unfortunately, these days, renting a car is rather expensive but that is true for all agencies in Ljubljana. I would certainly recommend this car service and would use Europcar again.
Google
