Dear Elena. You were asked about the Covid certificate before entering the mall, which is responsible to have this control at the entrances. Our shops staff is only responsible to have control over the number of customers. Rude behavior about the issue is not acceptable or tolerated from our side and we will have a talk about this with the store manager and the team. We appreciate your feedback about this and hope that next time you visit us, your shopping experience will be positive and a lot better. Kind regards.
Spoštovani, opravičujemo se za slabo izkušnjo. Pri pripravi spletnih naročil je vedno prisoten človeški faktor in žal lahko pride tudi do zamešanega naročila. Prosim, da kontaktirate našo podporo za uporabnike in uredili bomo da boste v najkrajšem času dobili par, ki ste ga naročili:)