Gorenje Keramika d.o.o.
Preveri vsa mnenja, ocene, odpiralne čase ter kontaktne podatke za Gorenje Keramika d.o.o.,
trgovina s kopalnico
v
mestu ljubljana - Šentvid.
Možnosti storitev
- Nakup v trgovini: Da
Dostopnost
- Dostop za invalidske vozičke: Da
- Parkirišče dostopno za invalidske vozičke: Da
Plačila
- Kreditne kartice: Da
- Debetne kartice: Da
- Mobilna plačila NFC: Da
- Kreditne kartice: Da
- ponedeljek 8. do 16. ure
- torek 8. do 16. ure
- sreda 8.00 do 18.00
- četrtek 8. do 16. ure
- Petek 8. do 16. ure
- sobota Zaprto
- nedelja Zaprto
Google
Google
Majhna izbira, vendar prijazno osebje.
Google
I'm from Alexandria, Egypt. I brought a Gorenje stove and your product is very good, but the grill didn't work well and had too much ventilation. So, I called Gorenje customer service (El Wahaa) on Tuesday. They are an extremely bad company. First the operator named "Dina" informed me that the system was down and took my message, then told me after the system comes back, she'll update me with an appointment. I stressed that I need an urgent appointment cause I'm travelling out of Alex. on Thursday, but nobody called afterwards. After 4 hours, I called back and she told me the next day I'll send you a Maintenance service representative. Nobody, showed up. Then I called on Wednesday, for the third time and another lady took my complaint again and told me that a free appointment will be available on Thursda,. I said on this day, I'm travelling noon time, and she told me that the rep. will appear at my door at 10 am. The next day, Thursday, nobody showed up again. I called and another operator named "Radwa" told me that the representatives will first show up in the Company at 10am, then they will go to customers according to their road map. I complained and told her that her yesterday colleague gave me an appointment today at 10 am. She then said that there is a remark on the system that a rep. will be sent to me before 10am. Then the operator told me that I can take the rep. phone number to call him myself, and fix an appointment with him, although she should do something like that, as it's her job. Your representative company in Alexandria is very very very terrible. They don't care for the after sale service and treat customers with neglect. Appreciate taking care of something like that otherwise a lot of people will know my feedback after such behavior.
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Ok
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Prijazno osebje
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Izvrsten izbor stenske in talne keramike, hitri prodajalci.
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dobra trgovina
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