OPTICS TRADE EU
Dear Sir. Thank you for sharing your concerns with us. We genuinely appreciate your feedback, which helps us improve our service. Firstly, we would like to clarify that the product you ordered is indeed a singular "cover" and not "covers", as also displayed on our website https://www.optics-trade.eu/en/steiner-objective-cover-for-ranger-extreme-8x56.html We understand how this may have led to a misunderstanding, and we apologize for any confusion that may have arisen due to the product description. Your feedback highlights an area where we can enhance the clarity of our product listings. To address this issue and ensure your satisfaction, we would like to offer you a Steiner Objective Cover free of charge. Please be so kind as to contact us via our info email at info@optics-trade.eu, and we will make the necessary arrangements for you to receive the correct item. We also regret any delay you may have experienced in the shipping process. Our goal is to provide a seamless and efficient shopping experience, and we apologize for any inconvenience this may have caused. Once again, we sincerely apologize for any confusion and inconvenience you have faced. Your understanding is highly valued, and we look forward to rectifying this matter to your satisfaction. If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are here to assist you and ensure that you are completely satisfied with your experience. Thank you for choosing us, and we hope to have the opportunity to serve you better in the future. Best regards, Optics Trade Team