Ljubljana Tourist Information Center (TIC)

Google

Dear Thierry, Thank you for taking the time to leave us a 5-star rating on Google Business! We appreciate your support and hope to have the opportunity to welcome you back soon.

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Vseč mi je to da so delavke v Ticu vedno pripravljene pomagati. Za prvi obisk Ljubljane priporočam obisk TIC a 😊

Spoštovani Milivoje, Hvala vam za vaše mnenje! Zelo smo veseli, da ste bili zadovoljni s storitvami našega TIC-a in da so bile naše delavke pripravljene pomagati. Hvala tudi za priporočilo drugim obiskovalcem, da obiščejo TIC ob prvem obisku Ljubljane. Še enkrat hvala, ker ste izbrali naš TIC za iskanje potrebnih informacij in upamo, da vas bomo lahko zopet pozdravili v našem TIC-u.

Google

Dear Magdolna, Thank you for taking the time to leave us a 5-star rating on Google Business! We appreciate your support and hope to have the opportunity to welcome you back soon.

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Great service and advice

Dear Anthony, Thank you for taking the time to leave us a review! We are pleased to hear that you received great service and advice during your visit. We hope to have the opportunity to welcome you back soon.

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We were blown away by the lovely, patient and helpful staff. One lady took a lot of time to help us choose the right tour. We never felt rushed. Well situated in the middle of Ljubjana. Free maps of the city.

Dear Alison, Thank you for leaving us a review! We are delighted to hear that our staff was lovely, patient, and helpful during your visit. It's wonderful to know that one of our team members took the time to assist you in choosing the right tour and that you never felt rushed. We are also pleased to hear that our location in the middle of Ljubljana was convenient for you and that you found our free maps of the city useful. Thank you for choosing our office to get information, and we hope to have the pleasure of welcoming you back soon.

Google

Súper útil. Me dieron toda la info que necesitaba y más ( mapa e instrucciones precisas) muy amables ☺️

Dear Steph, Thank you for taking the time to leave us a review! We are thrilled to hear that our team was able to provide you with all the information you needed and more, including a map and precise instructions. It's great to know that our staff was also friendly and helpful. We hope to have the opportunity to welcome you back soon.

Google

Acceuil au top. Personne parlant français. Infos touristiques de bonne qualité. A 15 minutes a pied de la gare. Proche du pont. Location de trottinette possible. Guide livres payant sur la ville pour avoir l histoire

Dear Philippe, Thank you for sharing your positive experience with us! We're thrilled to hear that our reception staff was welcoming and helpful, and that you found our location convenient. We're glad you were able to take advantage of our scooter rental service and that the tourist information provided met your expectations. We appreciate your feedback and look forward to welcoming you back soon.

Google

L'accueil est vraiment sympa et nous avons pu dialoguer malgré un anglais approximatif.

Dear Guillaume, Thank you for your review! We are thrilled to hear that you had a great experience with our reception staff and were able to communicate effectively despite any language barriers. We take pride in providing excellent customer service to all of our guests, and we are delighted to have met your expectations. We look forward to welcoming you back in the future.

Google

Sehr freundliches Personal und gute Infos

Dear Karl, thank you for your review. We will continue to strive towards offering excellent service to our visitors. Kind regards

Google

Very helpful, staff was cheerful and speaks perfect English I wanted to find a money exchange and he kept searching until guided me to one which is still open

Dear bibohhhhh, thank you for taking the time and writting a review of our TIC. We are pleased to hear about your experience in our office. We will pass your review to our colleague. Kind regards

Google

Prima di visitare la città consiglio vivamente di fermarsi e ritirare la guida cartacea multilingue. Di ogni attrazione si trova la spiegazione completa della storia e dei particolari artistici. Anche il sito web è molto ben fatto e utilissimo . Personale cortese e disponibile a fornire ogni tipo di informazione e aiuto . Abbiamo trascorso momenti bellissimi come si vede nelle foto che allego . Bravi tutti

Dear Rita, thank you for taking the time and writting such a nice review about our Tourist Information Centre. We will pass your review to our Front Office Staff and Website Administrators. Kind regards

Google

Une capitale à taille humaine, multiculturelle et très agréable. Très bon accueil de l’office de tourisme @grestotdm

Dear Benoit, thank you for your review of our Tourist Information Centre. We are always pleased to hear a kind word about our services. We will continue to offer an excellent service to our visitors. Kind regards

Google

Dear Seenal, thank you for taking the time and rating our Tourist Information Centre. We really appreciate it. Kind regards

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Dear Gerri, thank you for taking the time and rating our Tourist Information Centre. Kind regards

Google

Super helpful women working there! They helped me book excursions and were really personable. A wonderful experience!

Dear Laura, thank you so much for your wonderful feedback. We will pass it to our colleagues working in the TIC. We are always happy to hear that we were able to help you together with our partners. We hope that we will be able to welcome you to Ljubljana again.

Google

Dear Maycol, thank you for taking the time and rating our TIC on Google. We hope you've had a great time in Ljubljana.

Google

Dear Elisabetta, thank you for taking the time and rating your experience in our TIC. We hope that the information available in the TIC were of much help in planning your stay in Ljubljana.

Google

No ofrecen mucha información. Tenía que realizarle las preguntas para que me explicara un poco , por lo que si no tienes claro que quieres de liubliana te servirá para coger un mapa, no te darán más información.

Dear Natalia, we are sorry that you've had a bad experience in our TIC. We will definitely look in to the matter and train our employee to be more proactive and to prevent the same experience of our future visitors. Thank you again for your valuable feedback.

Google

Zentrale Lage, gute erste Anlaufstelle in der Stadt; allerdings oft "überlaufen".

Dear Pola, thank you for taking the time and writting the review about our office. We are happy to hear that you recommend our service as a first stop in town. We're sorry, if the office was overcrowded when you visited. We are looking into some solutions to ease the pressure on our colleagues at the front desk. We hope that you enjoyed your stay in Ljubljana and will return to our city in the near future.

Google

Dear Lenka, thank you for taking the time for rating our Tourist Information Centre. Ljubljana Tourism Team

Google

Accueil sympathique et hôtesse parlant français

Dear Mad Mat, thank you for your review. We have passed it on to our colleague in the Tourist Information Centre. Regards Ljubljana Tourism Team

Google

Dear David, thank you for taking the time for rating our Tourist Information Centre. Ljubljana Tourism Team

Google

Worst service. Officially open until 18.00.. but if you arrive after 18.45 the close the cash register and you can not buy tickets or anything else.. not even with card. The feedback: tough, come back tomorrow. But I want tickets for tonight, not tomorrow! Customer service 0.0. Interesting: people were outside complaining but the two ladies inside didn't seem to care..

Hi Rob, Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our Tourist Information Centre – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Kind regards, Ljubljana Tourism Team

Google

War hilfreich

Hi Jutta, thank you for your review. We will continue to do our best to provide excellent service to our visitors. Kind regards Ljubljana Tourism Staff

Google

Dear Delphine, thank you for taking the time for rating our Tourist Information Centre. Kind regards Ljubljana Tourism Team