Residential Tenancies Board
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v
mestu dublin.
Dostopnost
- Dostop za invalidske vozičke: Da
Google
Terrible organisation phoning every hour since 9am yesterday and their Web chat doesn't work either keeps crashing says try later
Google
total mess ...cant pay online ...downloaded forms and sent bank draft by registered post ...and still not updated as paid.....clowns are running this orgnization...
Google
An absolute shambles of an organisation from top to bottom. Cant get through on the phone? Join the webchat - which takes 2 hours to get through to speak to someone who won't answer your query. Website is like something from the early 00s and they take weeks to respond to your emails. Should be disbanded. A shocking waste of taxpayers money. A disgrace.
Google
Dreadful website. I can neither enter some details or delete a duplicate registration - this shiny new website is a joke and the landlord pays if any unedited mistakes are processed.
Google
Shambolic. Not exactly sure what I'm paying for. Payed this morning the new RTB rate on my laptop, did not get a receipt, tried to log in again on my phone, website does not accept the correct password, tried to reset password, this does not work although the criteria are correct. Advises that I'm locked out, Try to call, currently on hold 30 mins , asked to go to web chat, web chat not available. Attempt to log in again on laptop and I can log in with original password. I would question the Website security safety here, how can I be locked out on one devise but not another?? Still on hold , 35 mins and being advised someone will be with me shortly. Really??
Google
Terrible.has spent hours trying to register a tenant. Make a call. Everyone busy. Try web chat even though it cant answer thr questions. Its busy. Call back later. Very dissatisfied customer
Google
Shocking web site impossible to access No wonder accidental land Lords trying to do it correctly are leaving it all to multinational foreign companies paying no tax Have wasted 2 hours and passwords they supplied do not work
Google
Shambolic and incompetent outfit,They can not answer the phone and their web chat keeps closing,they do not deserve even 1 star ,their website is rubbish, been trying to link into the new registration on numerous times without success,trying to get in contact with them without success,what is the government doing or who is overseeing this useless organisation ?
Google
Google
Impossible to access site after “login”
Google
Nice
Google
Resorting to communication with the RTB by good old fashioned mail since trying to deal with them on line frustrating and a waste of time
Google
Very good advice from friendly people on the phone. However, irrelevant and robotic replies by email, when of course written answers prevail.
Google
Tried to call a few different times but they won't answer the phone. Website is rubbish. They charge too much. Jokeshop.
Google
Google
Google
Received excellent free advise to help my housemates and I show our landlord how they were being unreasonable and breaking the law. The RTB provided great assurance and back up and helped us massively on mediation. I believe the 1 star reviews are from landlords who are not getting their own way for the first time.
Google
cannot access account despite hours trying joke and now charging more for zero service
Google
If you live in Ireland and have all these problems just imagine how much more difficult it is to deal with from abroad. Even though the old website had all my contact information it was only by trying to login that I was made aware of the new website and new registration requirements. Letting me know in good time would of course allowed me to avoid a 100% fine which I had to pay. Reminds me of the NPPR tax and 100% late fines. State sponsored highway robbery. Apparently I should have read the Irish Newspapers as it was all announced in there.
Google
Shocking communication don’t answer the phone web chat online says were too busy , don’t answer emails it’s a joke Factory
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A pure disaster
Google
For the life of me I been trying to ring the last 3 days with no success. Service is disgusting 😒
Google
After putting up their prices from 90 Euro for 6 years to 40 per year the systems are still shambolic and that nearly 300 % 0f a rise and no one can dispute that They can't answer the phones , they hang up on Web chat because the agents have no expertise I'm 3 weeks looking to get my new login and I've tried several times but the cannot send me an e mail with the link. They should be shut down , why have we got to use them . They don't resolve anything for either landlords or tenants Civil servants in cushy jobs doing nothing..... get rid of it , taking our money that's all they do
Google
Archaic set up who serve only to protect tenants who happily leave properties in tatters and threaten court proceedings if full bond is not returned, I feel sorry for our country that this type of mentality is allowed to prevail over what is right and just.
Google
It is a very unprofessional service..... The incorrect address was put on the rental dwelling and when I contacted them to correct this I was told they had amended same.. Six months later when I looked it up on the website I noticed that the original incorrect address was still there. When I asked to change it they advised that they would send me a form as their mistake it could not be done over the phone.. This was after spending approximately an hour between the phone and web chat trying to make contact. Now I am told that the yearly registration will cost 40 euro What a joke a terrible service...it seems to me that when asked a straight forward question the agent reads an answer from book which has at times little relvance to the question asked .
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