Residential Tenancies Board
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Dostopnost
- Dostop za invalidske vozičke: Da
Google
I'm a landlord and over the years have had new tenants. The only time I've ever needed the PRTB is when I register them. Each time it is such a cumbersome process using their website. It's time consuming and hate wasting my time trying to figure it out. Their website is badly in need of an overhaul.
Google
Google
As a Tenant, I could not have been more satisfied with the efficiency of the RTB and the speed with which they conducted and concluded my dispute. Letters, emails and phone calls were all extremely informative, quick and professional.
Google
RTB helped me greatly to get the majority part of my deposit back. I will recommend to give as much details as possible and have evidence with you.
Google
Absolute inept and rude staff. Received an email recently from them stating that I emailed someone directly there and I only used the disputes email. He was extremely rude and offensive in his language and tone. They also keep mailing me about a call when I've told them I can only do a certain time. Please read your emails properly and listen to people on the phone!!!
Google
Google
As a landlord I find the online registration, renewal and recording a most frustrating experience and I would give a zero star if I had the option.
Google
I lost a case because the RTB failed to forward all my evidence to the adjudicator. They obstructed me when I tried to to uncover what had happened. Eventually I won the appeal when the adjudicators had all the evidence. They still forced me to pay for the appeal even though they were at fault. The website is slow and clunky at best and often doesn't work. The director Rosalind Carr stated years ago that it is not fit for purpose, when is she going to do something about it? Now they have started marketing it as a "One Stop Shop", more like a No Go Quango. There is a failure of management in this organization, it needs to be made subject to the Ombudsman. The Really Terrible Board
Google
Waste of taxpayers money
Google
الرهيبون الناس الرهيبون هنا ليسوا لطيفين will not help with problem
Google
Google
Terrible website, have had a number of issues with it over the years. Waiting on a refund for the last 20 weeks after I was overcharged for registering a tenancy. Customer service is slow and unhelpful
Google
Rubbish site. Won't answer queries. Says my email is already used by someone else but I had my previous tenant registered using it . Scam site.
Google
No use at all
Google
Google
Google
A pointless waste of money imo. I cannot decide who is responsible for the disastrous mess this agency is: the set-up or the useless people working there....
Google
They handled all my phone queries then and there with great insight.
Google
Website really needs improving if you are taking €90 per letting you need to give a receipt and have a more sucure website that doesnt crash when making payments. Maybe the tenant should pay this then see how it works for you!
Google
Absolutely Rubbish . Sent in an email query 27 days ago . No response . even though their customer charter says they will respond in 15 working days. Phoned again for the fourth time . Said they would get back . Days later nothing . Beyond useless . A scam to get money from landlords for registration etc.. don't hold out any hope of them actually helping you if you have a problem . I've given one star because I had to .. they deserve zero stars .
Google
The place to refer dispute between Landlords and Tenants. The RTB has replaced the Courts for the vast majority of Landlord and Tenant disputes. If you are in a dispute with a landlord/tenant you can apply to the RTB for dispute resolution.
Google
Google
Can't register tenants over the phone ....why????? Website is shite so just gave up on it They were to send out the registration form by post.....this took three phone calls...eventually got form ...filled it out and sent it in only to be told that I was gone over a month into tenency and was being charged €180 instead of the normal €90 Absolute crowd of incompetent ba----rds!!!!!
Google
Its a legal requirement to register and then website is disastrous !!!. Just spent over an hour and a half and still unable to register tenancy. Difficult for me to call during the working week. They better not try to charge late fee as a result of poor RTB infrastructure!!
Google
Like they don't exist. They gave me the info which was available online.
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