Residential Tenancies Board
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vladni urad
v
mestu dublin.
Dostopnost
- Dostop za invalidske vozičke: Da
Google
One of the worst, if not THE worst in the country. I've tried several times to talk to somebody in the office, and they simply don't answer their phones.
Google
Disaster of an organisation! I'm a landlord and I've tried to register my property 3 times now with RTB and I've had just had so many tech issues. I've emailed them and I've waited on hold for 30 mins and still no response. It's no wonder so many landlords are leaving the market when this is what they have to deal with. We have to pay high taxes, we get no support from the RTB and now we have to try to register on a website that does not function. I think I'll be selling my property at this point along with all the other landlords!
Google
Disgrace tried half the day to re register as they say I have to although I’ve been registered for 4 years now. Tried online chat as you can’t speak to anyone in person. Useless got nowhere .
Google
They do not seem to know their left hand from their right hand I am currently getting letters once a week from them regarding a property I have told them numerous times is no longer registered. It is beyond a joke. I have responded to their letters numerous times but they still keep coming. Would not even give one star if that was an option but unfortunately you have to give a star to post a review.
Google
Worst functioning webiste I have used. The new site is as bad as the old one.
Google
One of the worst services I have ever encountered. It takes many many attempts to get anything sorted as you can't speak to anyone. You have to wait about 2 hours for the webchat alone. I would rate it zero but Google is forcing me to give it one star.
Google
Nobody anwers the phone, nobody replies to emails and their 'new' website is a shambles. Absolute joke of an organisation.
Google
Google
Worst waste of space and time I ever had to deal with...new website is ridulous, won't register new tenancy won't recognise old tenancy. But full of threats of what they will do if I don't register !
Google
I have tried several times to get through to phone lines I’ve try to register online but won’t let you authenticate I’ve emailed as well is there any way I can get someone to respond
Google
I have nothing good to say about anyone or anything here. The new website is a disgrace, they don't take payments over the phone, they didn't receive the cheque I posted. I have never had to work so hard to make a payment in my life. I have been trying since January to register a tenancy and I can't get anyone to help me. God help anyone who has an issue with these guys. EDIT: It actually gets better. They cashed the cheque I posted in February, but have been gaslighting me and saying I didn’t make the payment and nothing was received on their end, but they cashed the cheque. You couldn’t make it up.
Google
Google
The worst customer service I've ever experienced, still awaiting a refund I applied for in January.
Google
Please get the basics right. Will not answer phone...ok how about chat..well not answering at this time. So sent in email but no reply. I found the website ok. The customer service is poor.
Google
Google
Website doesn't work. I cant register myself. I have emailed a number of times and no response
Google
A complete joke
Google
Who runs this joke of a service. Paid to update tenancy. Money withdrawn from my account and into their account. Now they sent me a final notice. What a joke. Joe Cooper.
Google
Totally dysfunctional organisation. Takes tenants side no matter what. Don't even try to submit any evidences if tenants filed a dispute. All in all, RTB is the main one to blame for housing crisis.
Google
Locked out of my account, what a joke.
Google
Where do i start a completely unfair trial even though i had all the dates and evidence i was gone from the apartment with my new lease ect. The landlord claimed after i returned the keys several weeks later he opened the door and my belongings was there completely untrue since I was long gone in a new place. However they sided with the landlord and he kept my deposit. They declined another court date so i have no opportunity. I'll now have to take this elsewhere to get back my €900 I'm still owed. They waste my time. 16
Google
Could RTB please get their act together??🤔 What a FRUSTRATING experience dealing with the new website!! I'm not even going to bore you with all the issues I've encountered in my dealings with RTB. Needless to say, I've read similar accounts in reviews here, so no need for repitition. The question is: How long was this new system tested before its launch?? - It looks like not long enough, judging on my, as well as others experiences!
Google
Next to useless service
Google
Google
Desperate organisation, don't actually believe they do any work, no real role except to extort money from landlords - provide zero service to landlords, don't answer phone, webchat or emails. I'm now holding for over 20 minutes to speak with someone, anyone, while I type. No complaints email so you cant even complain. Been trying to link old registrations for months on their 'new system', they never even migrated the old registrations, leaving it to landlords who cant get thru on phone if any problems. New system badly designed, its a mess. So frustrating we have to put with this, wouldn't happen in the private sector or people would lose their jobs! Its a disgrace.
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