Dear Nan Nan, Thank you for your feedback. Our team works hard to ensure that the premises are cleaned regularly. We perform a thorough sauna cleaning every evening after closing, and during sauna hours, we clean the hallways every half hour until they are dry. In the cabins, all necessary tools are provided for guests to clean up after themselves, but occasionally, some may overlook this. If you bring it to our team's attention, we promptly address and clean the area. We share your desire for a jacuzzi, but unfortunately, our current spatial constraints make it challenging to accommodate one. Sorry about the hot water problem. Many people visited, and we ran out of hot water temporarily. We're sorry for any trouble and thank you for your understanding. We are working to increase our hot water supply due to the high number of visitors. We look forward to welcoming you back! All best, district35 team
Hey, Blamm when did this happened?
Wir verstehen die Situation. Normalerweise haben wir nicht oft unangenehme Situationen. Falls jedoch etwas Unangenehmes passiert, informieren Sie bitte unser Team, das angemessen reagieren wird. Wir freuen uns auf Ihren nächsten Besuch. Das Team von District35.
Dear D C, we are glad that you took your time and write us this review. It means a lot to us. Regarding the terrace - we have in our plan to restore and enlarge it under a few months. You are welcome to visit us again!